Comprehensive Assurance Manager

Manager – Comprehensive Assurance

At Marsh McLennan, we’re bolstering the risk and compliance capability needed to support a future that’s resilient, safe, and ready – for our members, our clients, our colleagues, our business partners, and each other. In a world of constant change, risk and compliance are more than frameworks – they provide the confidence, clarity, and control to act decisively, and do the right thing. With strong foundations in place, we’re focused on growing capability, lifting capacity, and creating a future-ready ecosystem where our colleagues feel supported to step up and speak up. We don’t settle for good enough — we ask what better looks like, every day.

If you’re driven by purpose and ready to make an impact, this is your moment.

You’ll join a team with momentum, humility, and a deep belief that better decisions start with great colleagues.

We’re looking individuals who care about doing what’s right, and who want to help shape the next chapter of risk and compliance with us.

Reporting to the Lead Senior Manager, Comprehensive Assurance, this role is responsible for assessing and evaluating effectiveness, efficiency and consistency in implementation of relevant Mercer and Marsh R&C policies, and key entity level controls over material risks and compliance obligations. 

Critical to these responsibilities is the ability to understand the business and ensure strong engagement with both key internal and external stakeholders. 

We will count on you to:

Monitoring & Oversight (75%) 

• Develop an understanding of the business model, strategy, risk appetite, and risk profile, as well as the external environment. 

• Contribute to evolving the Line 2 monitoring and oversight (‘assurance’) program, ensuring it remains aligned to strategic objectives, material risks/obligations, and industry emerging risks. 

• Execute Line 2 comprehensive assurance activities in accordance with agreed terms of reference:  objective, scope, methodology, and timing.  The scope of activities may extend both within and across Practices and Support Functions. 

• Assist (as required) executing Line 2 risk and control assurance in accordance with agreed terms of reference. 

• Maintain appropriate tools and operating procedures in relation to Line 2 assurance activities. 

• Identify inefficiencies in processes (both Business and R&C), and recommend necessary action to implement productivity improvement(s). 

• Document fact-based observations and (actionable) recommendations, supported by appropriate rationale and evidence. 

• Document concise and meaningful professional risk and compliance reports for relevant management and board level risk forums and committees.  

• Track and monitor resolution of issues arising from Line 2 assurance activities.  

Strategy, Priorities & People (25%) 

• Assist in: execution of tasks associated with priorities and work plans for the Pacific R&C function. 

• Development of frameworks, tools, systems and processes required for the organisation to effectively manage and forecast risks. 

• Complete ad-hoc activities and tasks, as required at the request of the Head of Monitoring & Oversight. 

• Support the implementation of a GRC system through proactive participation and contribution of SME experience and knowledge. 

• Executing all tasks assigned diligently, on schedule, and to the highest standard. 

What you need to have:

• Ideally at least 1-2 years working in a similar risk, compliance, legal and/or audit role a financial and/or professional services environment related to superannuation, managed investment schemes, custodian arrangements, funds management or investments.   

• Experience working in or providing services to a regulated financial services business, with an ability to interpret and apply associated legislative requirements. 

• Sound understanding and ability to operate within Risk and Compliance frameworks, including the ability to consider risk strategically and take a commercial approach to compliance when required. 

• Ability to analyse data and collate and prepare observations / reports in relation to risk profiles, compliance plans, statutory requirements, incidents, audit, and complaints data. 

• Strong written and verbal communication, with foundation capability of providing executive level information. 

• Demonstrated ability to engage and build rapport. 

• Change management and agile working mindset. 

What makes you stand out:

• Experience working within the financial services industry

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

About us: