Country Process Owner

9 Months ago • 7-12 Years

Human Resource

Job Description

The Country Process Owner at Google will design and execute operationally compliant HR processes, mitigating compliance risks and optimizing efficiency. This role requires leading tactical HR initiatives, developing comprehensive documentation, analyzing data, creating reports, and aligning stakeholders. Responsibilities include designing processes for the 'hire-to-retire' lifecycle, coordinating with vendors, and developing resource documentation (process maps, training materials, knowledge management). The ideal candidate possesses strong problem-solving, change management, and process design skills, with a proven ability to manage multiple projects simultaneously and work effectively in ambiguous environments. Experience with Indian legal and regulatory requirements for HR practices is essential.

Good To Have:

Data-driven decision making & analysis
Google Sheets & Scripts proficiency
Leading complex tactical & operational initiatives
Program managing large-scale projects
Experience in HR program deployment, digital transformation
Work in ambiguous environments & drive impactful outcomes

Must Have:

Bachelor's degree in HR, Business or related field
7+ years in customer/client-facing HR support
5+ years managing operations
India legal & regulatory knowledge for HR
Fluent English communication
Process design & execution to mitigate HR compliance risks
Drive process optimization for efficiency and scalability
Lead & manage tactical HR initiatives

Add these skills to join the top 1% applicants for this job

data-analytics

communication

scalability

hr-compliance

cross-functional

team-management

Minimum qualifications:

Bachelor's degree in HR, Business or related field, or equivalent practical experience.
7 years of experience in a customer or client-facing role supporting HR/People processes.
5 years of experience managing operations.
Experience in India legal and regulatory requirements for local market HR practices and standards.
Ability to communicate in English fluently in order to collaborate with stakeholders across global teams.

Preferred qualifications:

Experience with data driven approach to decision-making, data analysis, advanced proficiency with Google sheets and Scripts.
Experience with leading complex tactical and operational initiatives.
Experience with leading multiple priority projects in parallel and program managing large-scale complex projects.
Experience in the deployment of HR and People Programs especially with Digital Transformation/ HR Digitalisation.
Ability to work in an ambiguous environment and drive impactful outcomes through collaboration across multiple areas and teams.

About the job

In this role, you will be able to use your problem-solving, change management and process design skills. You are willing to take thoughtful risks, iterate quickly, and are ready to work side-by-side with an amazing team to drive alignment across different functions.

You serve as a process designer for our hire to retire a portfolio of activities and projects. You will be responsible for designing operationally compliant processes to mitigate HR compliance risks and optimize existing processes to address business needs, design and plan the rollout of service changes, coordinate local vendors and work to develop and maintain resource documentation, including process mapping, training materials and knowledge management.

Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Responsibilities

Design and execute operationally compliant processes that mitigate HR Compliance risks.
Drive process optimization to enable operational efficiency and scalability to enhance the overall experience.
Lead and manage tactical HR initiatives, ensuring end-to-end process delivery.
Develop comprehensive documentation, analyze data, and create reports and presentations to align cross-functional stakeholders.