Data Center Technician

2 Weeks ago • All levels • Administrative

About the job

Summary

As a Data Center Technician at Google, you will install, configure, test, troubleshoot, and maintain server hardware and software. Responsibilities include configuring network components (routers, switches, etc.), participating in and leading small project teams for installations, and developing contingency plans. The role involves manual work and installation of racks. You will troubleshoot and resolve critical technical issues, test new hardware components, and configure and troubleshoot OS-related issues. You'll contribute to the deployment, maintenance, and support of Google Cloud region infrastructure. This position requires international travel up to 20%.
Must have:
  • Bachelor's degree or equivalent experience
  • Experience with computer/server hardware
  • Troubleshooting/diagnosing skills
  • OS and networking infrastructure experience
  • Lead troubleshooting and resolve critical issues
Good to have:
  • Linux OS experience
  • Project management and leadership skills
  • Server system maintenance and monitoring experience
  • Collaboration and teamwork skills
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Minimum qualifications:

  • Bachelor's degree in a data center environment or similar technical domain, or equivalent practical experience.
  • Experience with computer and server hardware, or troubleshooting/diagnosing.
  • Experience with operating systems and networking infrastructures.
  • Ability to travel internationally up to 20% of the time as required.

Preferred qualifications:

  • Experience with Linux operating systems.
  • Experience in project management and leadership.
  • Experience in maintenance and monitoring of server systems.
  • Ability to collaborate and partner with teams to overcome challenges.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (e.g., cloud data center) infrastructure.
  • Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
  • Help test and troubleshoot new server hardware components and designs.
  • Configure and troubleshoot OS-related issues on server.
  • Resolve technical issues (e.g., hardware, software, application, operational, process) using different tools until final resolution communicating with different stakeholders.
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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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