Kavaliro is seeking a Grievances & Appeals Specialist for a contract role. This position is crucial for supporting patients and families by investigating complaints, concerns, and feedback. Responsibilities include handling complex cases, mediating disputes, conducting thorough investigations involving patient interviews and medical record reviews, and collaborating with various departments like Legal and Risk Management. The specialist will ensure compliance with company policies and CMS Conditions of Participation, maintaining a patient-centered approach and managing a high caseload with timely documentation to improve quality of care.