Indoor Operations Coordinator

1 Month ago • All levels

Job Summary

Job Description

As an Indoor Operations Coordinator, you will oversee simulator installations in Japan, from design confirmation to completion. You'll be the main point of contact for clients, contractors, and technicians, ensuring spaces meet specifications. Responsibilities include facilitating discussions on design, providing technical support to sales representatives, coordinating design calls, approving hardware placement, and managing procurement and logistics. You'll standardize processes, support installation partners, coordinate schedules, perform quality control, and conduct regular stakeholder meetings and site visits. This role requires a passion for golf and technical project installations, involving hardware, physical structure, and IT infrastructure.
Must have:
  • Oversee simulator installations from design to completion.
  • Serve as main point of contact for clients and contractors.
  • Provide technical support to sales representatives.

Job Details

Do you have a passion for golf and technical project installations involving hardware, physical structure, and IT infrastructure? Would you like to work for a fast-growing sports technology company with fantastic development opportunities? Then read on. 

 Job Description:  

  • Oversee all aspects of simulator installations in Japan from confirmation of design phase to completion of installation.  

  • Main point of contact for Client, Contractor, and Electrician/AV Team to ensure space is built to specifications and all pre-installation requirements are met. Answering emails, calls and having a regular meetings   

  • Help the discussion on bay design and components consultation between client and contractor. Travel onsite for site survey if required.  

  • Provide technical support to all Sales Representatives regarding specifications and product requirements during sales activities. 

  • Execute design calls with all stakeholders to outline expectations, confirm scope of work and dimensions to ensure seamless installation.  

  • Provide technical consultation for a hardware device and approve the location of TM(TM4 and iO), outlet and projector etc. to proceed for flawless installation, and make sure those are aligned with client’s vision. 

  • Work closely with procurement and logistics for each project ensuring pricing and scope of work align with signed Purchase Agreement. 

  • Standardize the process and hardware requirements to ensure the quality of indoor facility  

  • Support external partners during week of installation to ensure design of simulator is being executed properly.  

  • Coordination of the schedule for 3rd parties and business partners. 

  • Quality control of sim hardware components. 

  • Hold weekly/bi-weekly calls with stakeholders (Sales, operations, contractors and external partners) to schedule site visits and receive feedback from the field as well as make sure their work is being maintained high.  

  • Monthly travel to execute site visits and meetings if necessary. 

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About The Company

At Trackman, we believe in diversity and the importance of personal growth. At Trackman, we believe diverse backgrounds and perspectives spark innovation. That’s why we try to hire people based on those values. That's also why our organization represents people from many different continents, making Trackman a truly global company in a local environment. We also believe that's why we become leaders in every industry we enter.

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