Intern - Software Tools Management and Automation generalist

11 Hours ago • Upto 1 Years • Administrative

About the job

Summary

This internship offers hands-on experience in managing software tools, stakeholder engagement, and automation within a SaaS environment. Responsibilities include maintaining Make's central software tool repository, ensuring data accuracy, collaborating with various departments to gather and validate tool information, identifying process improvement opportunities, implementing automation solutions, documenting processes, and generating reports on tool usage and compliance. The intern will work closely with Procurement and IT, contributing to the continuous improvement of tools asset management.
Must have:
  • Maintain software tool repository
  • Ensure data accuracy
  • Collaborate with stakeholders
  • Implement automation solutions
  • Document processes and generate reports
Good to have:
  • Experience with Make's automation tool
  • Familiarity with data management
Perks:
  • 25 days of vacation
  • Hands-on experience in a leading SaaS company
  • Mentorship and guidance
  • Flexible work environment
  • Potential for full-time employment
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Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.

We are seeking a motivated and detail-oriented Intern to join our Business Processes and Systems team at Make. This internship offers a unique opportunity to gain hands-on experience in managing software tools, engaging with stakeholders, and implementing automation in a dynamic SaaS environment. You will play a key role in maintaining our central repository of software tools, ensuring information accuracy, and contributing to the continuous improvement of our tools asset management processes.
 

Key Responsibilities:

  • Central Repository Management:
    • Maintain and update the central repository of software tools, ensuring data accuracy and completeness.
    • Regularly audit and verify information related to tools ownership, approved tools, licensing, and usage across the organization.
  • Stakeholder Engagement:
    • Collaborate with various departments to gather and validate information about software tools.
    • Work closely with stakeholders (Procurement, IT) to ensure timely updates to the central repository and resolve any discrepancies.
  • Process Improvement and Automation:
    • Identify opportunities to enhance and scale the software tools management process by building automations to maintain the system
    • Implement automation solutions to streamline data collection, updates, and reporting.
    • Assist in documenting improvements and best practices to ensure consistent management of software tools.
  • Documentation and Reporting:
    • Prepare and maintain detailed documentation of the software tools management process.
    • Generate reports on tools usage, compliance, and other key metrics for internal stakeholders.
Qualifications:
  • Currently pursuing or recently completed a degree in Information Systems, Engineering, Computer Science, or a related field.
  • Strong organizational skills with attention to detail and accuracy.
  • Basic understanding of software tools and SaaS applications.
  • Familiarity with data management and basic documentation practices.
  • Experience or interest in process improvement and automation.
  • Strong communication skills and ability to collaborate with cross-functional teams.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with our automation tool (Make) is a plus.
  • Self-motivated, proactive, and eager to learn.
What We Offer:
  • 25 days of vacation
  • Hands-on experience in a leading SaaS company.
  • Opportunity to work on impactful projects with real-world applications as part of a key team that drives internal operations.
  • Mentorship and guidance from experienced professionals.
  • Flexible work environment with potential for remote work.
  • Potential for future full-time employment based on performance.

Location: Madrid
Duration: 12 months

Application Process: To apply, please submit your resume in English and a brief cover letter explaining your interest in the position and how your skills align with the responsibilities outlined above.

This role is ideal for someone looking to start their career in business processes, systems management, and automation. If you are passionate about software tools and eager to contribute to a growing organization, we encourage you to apply!

 

#careeratmake

What we stand for:

🤝 We roll together - We embrace different ideas to grow together and create powerful solutions. 

🚀 Customer impact first - We empower our customers to succeed, aiming for sustainable impact.

Game on! - We're explorers at heart: play is our fuel and creativity has no limits. 

For more, feel free to check out our Life at Make Instagram, Meet-up page, or YouTube to get a sense of the vibe.

Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws.  As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations.  Different makes us better.

Accessibility and Candidate Notices

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