IT Associate

Description

• Sound knowledge of various operating systems.
• Good knowledge of all the hardware devices and their management.
• Sound knowledge of Network management.
• Problem analysis and solving skills.
• Flexible to work in all shifts.
• Installation and configuration in the systems
• Solving the technical issues of the employees.
• Troubleshooting of LAN Connectivity issues on site
• Asset Inventory Management.
• Work on tickets as per IT helpdesk SLA.

Preference: Certification on Hardware and networking or Microsoft or Cisco would be an added advantage 

• Bachelor’s Degree IT or equivalent 0 to 1 year of experience in a related field required.

Business Skills            

• Excellent oral and written communication skills, the ability to communicate with others clearly and concisely.
• Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio (optional).
• Understand business processes for focus areas or modules.
• Ability to do research and perform detailed tasks.
• Strong analytical skills.

• Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.
• Learn/understand consulting “soft” skills necessary on engagements, as well as with team collaborative initiatives.
• Strong presentation skills.

• Self-starter with the ability to manage their own time and tasks to meet training milestones.

• Focused on self-development to become a consultant and or subject or module expert.
• Actively seeks new opportunities to enhance skills.

• Assists the project team efforts in documenting the developing solutions for client situations.
• Assists team effort in preparing and developing solution documentation for projects.
• Completes assignments within the time allotted, meets project deadlines, and makes and keeps sensible commitments to the team.
• Learns to understand and adhere project and organization guidelines with all administrative responsibilities in a timely and effective manner.
• Keeps manager apprised of workload direction and concerns.
• Learns to analyze and develop reliable solutions that produce efficient and effective outcomes.
• Develops a deeper understanding of SAP methodologies, tools, standards, and techniques.
• Assists with project documentation, and demonstrates effective organizational skills, with minimal supervision.
• Adopt learning quality standards, and correctly prioritizes own activities following the project plan.
• Provides project team and leaders with updates on the progress and difficulties encountered, and provides value-added insight and understanding, for future program development.
• Learn to demonstrate the ability to accomplish project assignments resulting in quality service.