KAM (Premium) - Senior Associate - EDC
Job Summary
Job Description
Paytm is seeking a Senior Associate for their EDC Retail team. The role involves increasing sales of devices among merchants in a specific area, requiring physical movement to identify and sell to quality merchants. The incumbent will be responsible for minimizing fraud and chargeback risks through proper merchant onboarding and adhering to risk guidelines. They will also need to visit merchants to resolve high-risk issues, seek references, and collaborate with Business & Technology teams to address bottlenecks. The candidate will act as a brand ambassador for Paytm.
Must have:
- Increase device sales amongst merchants
- Identify and sell to good quality merchants
- Minimize fraud and chargeback risks
- Adhere to risk guidelines
- Seek merchant references
- Engage with internal teams
- Act as a brand ambassador
Good to have:
- B2B field sales experience
- Cold calling experience
- Pre-sales experience
- Lead generation experience
- Understanding of technology
- Understanding of user experience
- Good communication skills
- Sales skills
- Negotiation skills
- Willingness to experiment
- Continuous improvement
5 skills required
Job Details
About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.
About the team:
EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Expectations/ Requirements:
● The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
● The role will require physical movement into micro markets, identifying and selling to good quality merchants.
● Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
● Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
● Seek references of other good merchants from the converted clients
● Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
● Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role :
● Identify and meet potential clients by growing, maintaining and leveraging your network.
● Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
● Understanding of Technology and User Experience
● Should possess good communication, sales and negotiation skills
● Willingness to experiment and improve continuously
Education: Applicants must possess a bachelor's degree or above.
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