Field Sales Executive
Job Summary
Job Description
Ninja Xpress is a leading last-mile delivery service company in Indonesia, supporting SMEs since 2015 with flexible services, an easy-to-use system, and professional customer service. They offer various reward programs for SMEs, including Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans. The role involves prospecting and growing clients in the social commerce market through continuous cold calling of prospective clients (UMKM/Social Commerce Sellers). Key responsibilities include arranging sales meetings, tracking prospects, identifying decision-makers, and offering tailored solutions. The executive will also manage key client accounts, close sales, maintain client relationships, and contribute to service improvements by staying current with industry trends. Collaboration with management and other departments for market assessment and providing on-the-ground insights is crucial. The role also requires preparing reports, analyzing information, and contributing to team efforts.
Must have:
- 1-2 years experience in Sales/Business Development/Acquisition
- Experience in logistic/last mile industry preferred
- Critical and fast thinking for SME environment
- Excellent communication and interpersonal skills
- Self-starter, goal-oriented, high energy, positive attitude
- Able to handle rejection and pressure
- Skilled in Communication, Negotiation, Customer Acquisition
- Skilled in Customer Management, Logistic Solution Sales
- Skilled in Ms. Office and Service Orientation
Good to have:
- Prospecting & Growing clients in social commerce market
- Continuous cold calling of prospective clients
- Arrange sales meetings with prospective clients
- Track prospects - identify decision-makers, qualifications, solutions
- Identifies service improvements or new services
- Managing key clients accounts
- Closing sales and maintaining relationships with clients
- Researching and recommending new opportunities
- Managing and monitoring day-to-day relationships
- Work with management and other departments for insights
- Prepares reports by collecting, analyzing, and summarizing information
4 skills required
Job Details
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Responsibilities
- Prospecting & Growing clients in the social commerce market
- Continuous cold calling of prospective clients (UMKM/Social Commerce Sellers)
- Arrange sales meetings with prospective clients
- Track prospects - identify decision-makers, specific qualifications, the best solution that company can offer - to specific client’s need
- Identifies service improvements or new services by remaining current on industry trends, market activities, and competitors
- Managing key clients accounts
- Closing sales and maintaining relationships with clients by providing support, information, and guidance
- Researching and recommending new opportunities; recommending profit and service improvements
- Managing and monitoring of day-to-day relationships and communications
- Closely work with management and other departments to assist in market assessment efforts and provide on-the-ground insights
- Prepares reports by collecting, analyzing, and summarizing information
- Contributes to team effort by accomplishing related results as needed
Requirements
- Located in Tasikmalaya
- Minimum 1 - 2 years experience in Sales Executive/Business Development/Acquisition Executive, preferably experience logistic/last mile industry
- Critical and fast thinking related to understanding a prospect's interest level in a Small Medium Enterprise environment
- Excellent communication and interpersonal skills
- Self-starter, goal-oriented, high energy, positive attitude
- Able to handle rejection and pressure
- Skilled in Communication, Business Negotiation, Customer Acquisition Management, Customer Management, Logistic Solution Sales, Ms. Office, and Service Orientation
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