KYC and Sanctions Agent

Patreon is a media and community platform where creators give their biggest fans access to exclusive work and experiences. Over 300k creators are cultivating fandoms and building their businesses each month. Creators can offer free memberships to fans looking to explore more of their work, paid memberships to give access to exclusive media and community, or sell directly to fans with Shops.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• 8B+ earned since Patreon's inception

• 30M free new memberships in the first year of launching that option, and

• 10M fans paying each month for exclusive access to creators' work and community.

We're continuing to invest heavily in building the best creator products with the best team in the creator economy and are looking for a KYC and Sanctions Agent to support our mission

This role is based in Porto  and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Role

Patreon is looking for a meticulous and detail-oriented Creator Identification Program and Sanctions Agent to join our Compliance team. As a CIP and Sanctions Agent, you will play a critical role in safeguarding our platform against financial crimes while supporting the creative endeavors of artists. 

Responsibilities:

1. KYC/CIP Compliance: Conduct thorough due diligence on new and existing users to verify their identities.

2. Sanctions Reviews: Assess and analyze potential sanctions-related alerts, reviewing and ruling out low-risk, easily identifiable false positives while drafting and escalating proposed dispositions for more complex alerts.

3. Documentation Review: Review and analyze customer-provided documents such as identification, proof of address, and business documentation to ensure authenticity and accuracy.

4. Risk Assessment: Be able to identify suspicious behavior or patterns indicative of money laundering, fraud, or other illicit activities.

5. Cross-functional Collaboration: Collaborate closely with internal teams such as Product Support, Fraud, Trust & Safety, and Legal to address escalated issues and provide guidance on issues relating to creator identity.

About You

• A Bachelor's degree and 2+ years of work experience (KYC/CIP, AML, or compliance-related roles within the financial services or financial technology industry is a plus).

• Introductory understanding of KYC/CIP principles, AML and sanctions regulations (including familiarity with OFAC).

• Familiarity with risk management tools and transaction monitoring systems.

• Excellent analytical skills with the ability to interpret complex information and make sound risk-based decisions.

• Exceptional attention to detail and organizational skills.

• Effective communication skills, both verbal and written, with the ability to articulate complex concepts clearly.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Professional certifications such as CAMS (Certified Anti-Money Laundering Specialist) or ACAMS (Association of Certified Anti-Money Laundering Specialists) is a plus.

Compensation is 14,900 - 20,200 on a 12 month annual basis.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win. 

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver. 

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Compensation Range: €14.9K - €20.2K