Lead Techno-Functional Business Systems Analyst (Sales Process)
Job Summary
Job Description
- Salesforce experience.
- Experience with AppExchange, Visual Force, Data Loader, and Copado.
- Knowledge of SaaS environment and related tools.
- Experience with Lucid chart, Google Suite, and Visual Studio.
8 skills required
Job Details
Zuora, Inc. seeks Lead Techno-Functional Business Systems Analyst (Sales Process) to:
- Develop innovative SaaS solutions and build a comprehensive technology infrastructure and components to ensure customers experience seamless customer support.
- Report project progress and updated alternative methods of proceeding to internal and external stakeholders.
- Collaborate with product owners to identify business requirements that may be automated and converted into deliverables using Salesforce Technology.
- Plan, coordinate, and implement security measures to ensure users’ profiles and details within those profiles are secure.
- Support UI/UX teams in designing the front-end platform and user interface to enhance the customer experience.
- Configure automation processes using established design standards and core workflow principles, while considering scalability, reliability, and performance.
Position requires a Bachelor’s degree in Computer Science, Information Systems, or Electrical, Computer, or Systems Engineering, or a related field, followed by 5 years of progressive post-bachelor’s experience as a computer systems engineer/architect/consultant in IT services, or a related occupation. Must have successfully completed Salesforce Certified Associate and Salesforce Certified Platform Developer I certification requirements. Experience must include 2 years of experience with each of the following:
- Salesforce, AppExchange, Visual Force, Data Loader, and Copado;
- SaaS Environment, SoapUI, Workbench, and JIRA; and
- Lucid chart, Google Suite, and Visual Studio.
Job Location: Redwood City, CA
Apply online at https://www.zuora.com/careers/ or send resume via email to recruitment_gc@zuora.com with requisition number 1084 in the subject line.
#LI-DNI
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
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About The Company
15 years ago, Zuora was born out of a vision that we could evangelize a fundamentally new way of doing business by shifting the focus of companies to deliver recurring, people-centric services instead of a one-time sale of products. This is how we coined the term, the Subscription Economy®.
Today, we see others evangelizing this term, and building entire communities around it. The Subscription Economy isn’t (and never was) just about subscription business models but, direct, recurring relationships with customers through any business model. Subscriptions were only just scratching the surface and now, the market recognizes the Subscription Economy for what it truly is-a relationship-centric economy. Companies have realized that the path to growth going forward is to establish direct, digital relationships with their customers, and to nurture and monetize these relationships through an ever growing set of digital services.
Alongside this evolution, Zuora has been there every step of the way. We started with Zuora Billing, and have expanded our award-winning multi-product portfolio to include Zuora Revenue, Zuora Payments and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale. We call this Monetization.
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