Manager, GPS Global Technical Services IT Systems (Maximo)

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary

The Manager for Global Technical Services (GTS) IT Systems plays a crucial role in delivering IT capabilities and services that support our GTS functions, primarily asset management. You will work collaboratively with colleagues to understand their information technology and digital enablement needs. This role involves gathering business requirements from various business units and functional groups and translating them into delivered technical solutions. Additionally, you will support the execution of Computer Systems Validation processes.

Desired Candidate Characteristics

• Exceptional commitment to a career in technology with a passion for healthcare.
• Ability to understand the needs of the business and a commitment to delivering the best user experience and adoption.
• Strong collaboration skills across multiple teams.
• Demonstrated leadership experience.
• Excellent communication skills.
• Innovative and inquisitive nature to ask questions, offer bold ideas, and challenge the status quo.
• Agility to learn new tools and processes
  
  

Key Responsibilities

• Application Development and Customization: Lead the design, development, and customization of Maximo Application Suite solutions to meet specific business needs, including creating and modifying Maximo objects, MBOs, Java classes, automation scripts, and integrations.
• System Integration and Configuration: Design and implement integrations between Maximo and other enterprise systems using tools such as REST APIs, Web Services, and Maximo Integration Framework (MIF). Perform complex configuration, customization, and enhancements to optimize system performance and functionality, including workflow design, BIRT reporting, IBM Maximo Mobile, and user interface modifications.
• Data Migration: Design and execute Maximo data migration strategies using tools like IBM MIF, and ETL platforms ensuring accurate data transformation. Collaborate with cross-functional teams to analyze, map, and validate data integrity, resolve complex technical issues during migration.
• Technical Leadership and Support: Provide technical guidance and mentorship to junior developers and support staff. Participate in code reviews, ensure adherence to best practices and coding standards, and support daily operations and future enhancements as a functional and technical expert.
• Application Support and Maintenance: Provide comprehensive Maximo production application support, troubleshooting and resolving technical Collaborate with business users and technical teams to ensure system stability, perform root cause analysis, and implement break fixes. Leverage expertise in SQL scripting, log analysis, and monitoring tools to ensure minimal downtime.
• Performance Optimization and Quality Assurance: Monitor and improve the performance of Maximo applications, troubleshoot and resolve technical issues, and develop and execute test plans to ensure the quality and functionality of Maximo solutions. Identify and resolve defects and issues in a timely manner.
• Documentation and Compliance: Create and maintain comprehensive technical documentation, including design specifications, user guides, and system architecture diagrams. Develop an understanding of BMS policies and procedures related to computer system validation and IT compliance, and perform validation activities of Maximo applications, including generating computer system validation documents and conducting risk and impact assessments.
• Collaboration and Business Analysis: Work closely with business analysts, project managers, and end-users to gather requirements, design solutions, and ensure successful project delivery. Collaborate with business representatives to understand business needs, challenges, and opportunities, and translate those needs into business and functional requirements, design, and implementation.
• Upgrades, Patching, and Security: Lead or assist in Maximo Application Suite upgrades, patching, and maintenance activities to ensure the system remains current and secure. Implement and enforce security best practices within Maximo, including user access controls, data protection, and compliance with relevant regulations.
• Data Analysis and Integrity: Analyze data to inform business decisions and find technological solutions aligning with business needs. Assist groups with data integrity analysis and assessment exercises.
  
  

Qualifications & Experience

• Education: Bachelor's degree in computer science, Information Technology, or a related field. Equivalent work experience may be considered.
• 8-10 years of experience in Maximo development, including Maximo 7.6 and Maximo Application Suite.
• Proven experience with successfully leading IT development and delivery projects.
• Proven experience with Java, SQL, and scripting languages such as Python or JavaScript.
• Experience with Maximo Integration Framework (MIF), Red Hat OpenShift, and REST APIs.
• Proficiency in Maximo configuration, customization, and extension.
• Strong understanding of Maximo database schema, relationships, and data structures.
• Experience with BIRT reporting, IBM Maximo Mobile, workflows, and automation scripting.
• Familiarity with cloud environments (e.g., AWS) and containerization (e.g., Docker, Kubernetes) is a plus.
• Strong problem-solving skills and the ability to work independently.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment and collaborate with cross-functional teams.
• Detail-oriented with strong organizational skills.
  
  

#HYDIT

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

Responsibilities

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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