Network Engineer II – Juniper & Meraki (Restaurants)

This position is part of the Global Technology Infrastructure & Operations (GTIO) - Restaurant Network Products (RNP) team, where our mission is to deliver modern and relevant technology that supports the way McDonald’s works. We provide best-in-class foundational technology products and services and the core focus for our team is restaurant network globally.

Reporting to the Sr. Technical Product Manager, the Network Engineer will be responsible for monitoring network performance, identifying and resolving network issues, and implementing network security measures to protect the organization's data and systems.

Ideal Candidate should possess strong analytical and troubleshooting skills, with a focus on investigative techniques. As a subject matter expert in Juniper and Meraki network solutions, the candidate will be designing and deploying innovative network solutions that enhance service performance, durability, cost-effectiveness, and security. Additionally, the candidate must excel at managing stakeholder expectations and resolving conflicts, demonstrating a proven ability to thrive in agile environments (Daily Scrums, management of Backlogs, Sprints, and User Stories, JIRA and Confluence, is preferred) while delivering exceptional service to both internal and external customers.

Responsibilities:

• Develop, manage, and implement a network infrastructure that supports the Restaurant operations, including point-of-sale systems and other business-critical applications
• Manage and maintain Network hardware, such as Routers, Access Points, Switches, and Firewalls
• Troubleshoot, test, implement, design, deploy and maintain Network configurations and traffic flows
• Collaborate, strategize, and prototype with fellow engineers to apply best practices and develop solutions for applications that leverage the latest Network Technologies.
• Drive proof of concepts and conduct technical feasibility studies for business requirements
• Stay up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects
• Effectively communicate project health, risks and issues to the program stakeholders, sponsors and management teams
• Identify and direct changes through appropriate review and approval mechanisms.
• Work well in an agile environment
• Provide urgent support and troubleshooting for our customers outside of regular business hours.

Extensive experience required in the following areas:

• Routing and switching technologies (experience supporting large network with hundreds of sites)
• Meraki and Juniper L2&3 switch installation, administration, and management
• Meraki and Juniper security appliances configuration, and management
• Meraki and Juniper wireless solutions and access points configuration, and management
• Familiar with Meraki Dashboard and Juniper Mist Dashboard and know how to use configuration template
• Knowledge of networking protocols such as OSPF, BGP, VTP, TCP/IP, DNS, DHCP, LAN/WAN, and VPN design
• Experience with Palo Alto firewalls, Palo Alto Prisma (cloud-based version)

Company Description

McDonald’s Accelerating the Arches growth strategy focuses on customers and employees, leveraging strengths to enhance our brand. We are proud to be recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Our Global Technology organization's role is in being a leading global omni-channel restaurant brand, enhancing customer, crew, and employee experiences through daily digital advancements. This team drives digitization, with industry-defining tech using innovations like AI and edge computing.

At McDonald’s, you can address large-scale tech challenges and collaborate with global teams eager for innovation, creating exciting career paths for technologists. It’s rewarding to see your work used by family and friends at their favorite McDonald’s.

Check out the Global Technology Technical Blog to see how technology supports the Accelerating the Arches strategy.

Why Join Us?

• Innovative Environment: Be part of a team that support the infrastructure for the move towards digitization and develops industry-defining technology using innovations like AI and edge computing.
• Global Impact: Collaborate with global teams to address large-scale tech challenges, creating exciting career paths for technologists.
• Recognition: Work for a company recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

• Cisco Professional Level Designation (CCNP Enterprise, CCNP Security, CCNP Data Center, etc.)
• Diploma or Bachelor’s degree in Computer Science (or related field) will be additional benefit

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”