OTS Process Expert

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer
Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems.
You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.
On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.
On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities

• Service Delivery-Excellent knowledge of Sales end to end processes
• High Competence on selling, negotiation skills and identifying right customer to upsell Maersk products. Carry out all activities in a manner which will contribute to the achievement of individual and team Key Performance Indicators (KPIs).
• Interact with potential and existing customers through emails, telephone calls to persuade them to purchase companies' products and services.
• Generate qualified leads, create suitable quotes, and coordinate with internal teams to win the business opportunity.
• Participate in the regular engagement meetings/calls with team, different Sales verticals/team, Cluster contacts, Regional contact, peers, and other applicable parties.
• Nurture a positive working relationship across functions and locations.
• Work on resolution of issues and through consistent coordination with the appropriate persons from different processes and verticals. Serve as back-up for processes/tasks handled by other focals within the Area Sales and One Team Sales.
• Work with peers and managers across Sales Community Team to standardize processes and implement best practices

Required Education/Work Experience

• BS Graduate
• Proven track record of minimum 2 years in sales as well as strong knowledge with upselling principles
• Functional knowledge of desktop applications and systems
• Good communication and interpersonal skills
• Dependable, able to work in a team environment, good with figures, accurate, capable of working with high level of passion and motivation
• Ability to successfully adapt to multiple tasks that occur in a rapidly changing environment and to perform in highly interruptive conditions to meet time pressures/deadlines
• Willingness to take on stretched goals and to go above and beyond for urgent work requirements
• Highly energetic and self-motivated, proactive and resourceful

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.