Principal Technical Program Manager

Microsoft Teams is the hub for team collaboration in Office 365 that integrates people, content, and tools modern workplace teams to be more engaged and effective.  
 
We are seeking to hire an experienced and passionate Technical Program Manager who will collaborate across multiple organizations to help our engineering teams to  deliver critical requirements and features that provide differentiation to our fast growing Teams ecosystem.  This role will provide you with an opportunity to work with teams and technologies across the company and beyond. If you want to work in a startup-like environment with the desire to move fast, this is the team for you.  

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 3+ years of experience managing cross-functional and/or cross-team projects.
• 5+ years directly involved with software delivery and/or technical implementation of complex production systems. 
• 3+ years of working and communicating directly with customers at engineering, stakeholder, and executive levels. 
• 3+ years of Program Management, Product Owner or Product Engineering experience, including shipping complex production systems that run on a hybrid or public cloud.  

Preferred Qualifications:

• Solid customer presence and experience managing customer relationships. 
• Desire to embrace challenges and solve problems using an entrepreneurial and value-driven approach. 
• Subject matter excellence in Lean / Agile mindsets and common software delivery frameworks (e.g., Kanban, Scrum). 
• Ability to distill information and communicate directly with senior leadership. 
• Experience mentoring and contributing to a fast-paced, results-oriented team. 
• Experience working within geographically diverse and virtual teams.  

• Partner and collaborate with Technical Leads and Customer Stakeholders to define and deliver valuable software solutions. 
• Drive technical discussions and scoping meetings to establish key features, milestones, and deliverables. 
• Capture key data and insights related to each engagement; as patterns and trends emerge, surface recommendations to internal stakeholders and service owners to improve and refine our products. 
• Leverage your talent and experience to solve cross-organizational issues and remove blockers. 
• Drive excellence in Program Management fundamentals through mentoring. 
• Maintain a customer-focused approach and understand problem sets.  
• Develop and manage program roadmaps in collaboration with PMs.  
• Refine program/project scope and drive deliverables.