QA Programmer

QUALITY ASSURANCE

What We Do

The Quality Assurance team owns the testing process, risk management, and quality evaluation of all products and functions across Epic. Our team works closely with developers and production to ensure the best possible user experience for our community and customers.

What You'll Do

People within the QA Programmer career track work with product owners, developers, and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features/releases. You will develop and implement automation test strategies and utilize technical tooling to expand breadth and add depth to QA coverage of multiple features in a dynamic and fast-paced environment. You will facilitate functional, qualitative, and performance testing efforts while using a mix of manual and technical testing skills to execute a variety of testing techniques across your product to analyze and report on quality. You are expected to work in a highly autonomous environment embedded on a specific team or product while working closely with designers, programmers, and production staff, using a combination of quality assurance, data analysis, and technical skills to drive appropriate testing techniques early on in development through release cycles and beyond.

In this role, you will

• Work with product owners, developers and QA management to define acceptance criteria, identify risks, and plan testing coverage for upcoming features/releases
• Develop, execute, and maintain automated test solutions to ensure high-quality software releases
• Examine technical gaps and automation initiatives between geographically distributed teams, vendors, and agencies to deliver the highest quality product
• Build test strategies and test plans to cover multiple features in a dynamic and fast-paced environment
• Use a mix of manual and technical testing skills to execute a variety of testing techniques across your product
• Analyze the quality of the product while troubleshooting reported defects and internal issues 
• Report and track for data quality, using that data to drive conversations around product quality and development health, supporting developers before, during, and after deployments 
• Test communications between the client and backend services

What we're looking for

• Previous experience creating tools or automation using Javascript. Python, C++ and/or C# a plus.
• Ability to confidently collaborate with senior members on technical topics and features
• Software or games testing experience in a fast paced environment
• Technical understanding of game technologies, including automation, functional, qualitative, and performance against consistently iterative development
• Experience with continuous integration/deployment (CI/CD) pipelines
• Familiar with testing websites
• Experience with restful web services a plus
• Familiar with working on a mix of PC gaming platforms such as Windows, Mac, and Linux a plus
• Previous experience working with data and/or analytics is a bonus

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.