Senior Resource Manager

At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table.

Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.

Reporting to our Resource Director, as a Senior Resource Manager, you will ensure the optimal use of our Creative & Experience team to meet both our short and long-term goals. You will develop and execute workforce planning strategies, forecasting staffing needs, and optimising resource allocation to create operational efficiency. Working with our capabilities, you will align workforce strategies with our goals, contribute to a positive work environment, and support the overall success of Jellyfish.

Your responsibilities will include:

• Develop and implement workforce planning strategies that align with both short-term and long-term goals
• Analyse staffing needs based on current and projected workloads, industry trends, and company growth
• Use data analytics and forecasting models to predict staffing requirements, identify trends, and improve resource allocation
• Collaborate with data analysts to collect and analyse workforce data to support decision-making
• Work with department managers, HR, and other team members to understand staffing requirements and ensure alignment across teams
• Facilitate cross-departmental communication to provide a unified approach to workforce planning
• Assess team capacities and identify areas for improvement to ensure optimal resource use
• Partner with hiring managers to identify skill gaps, explore upskilling opportunities, and escalate findings to leadership.
• Set and adjust workforce planning goals, ensuring alignment with evolving business needs
• Report on workforce metrics to leadership, including talent risk management and areas for improvement.
• Stay up-to-date with industry trends, the latest technologies, and best practices in workforce planning.
• Evaluate and enhance workforce planning processes to adapt to changing needs and challenges.
• Support the global Resource Team in building a well-resourced, productive, and effective global workforce.

• 4+ years of experience in workforce planning, capacity planning, or a related role, within an international digital marketing, advertising, or technology business
• Experience using Salesforce, Certinia, or similar software for resource and workforce management
• Strong proficiency in data analysis and forecasting tools and models
• Ability to collaborate across departments to ensure alignment and resource optimisation
• Familiarity with digital marketing processes and workflows, especially within creative teams.
• Knowledge of project management principles and practices, particularly in fast-paced environments.
• Passion for data-driven decision-making, collaboration, and driving efficiency

Note: We emphasize skills, expertize and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resumer in English.

Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.

💰 Reward: You'll be eligible to join our discretionary annual bonus scheme.

💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between the afternoon to evening shift with flexible working hours

📈 Growth, Your Way: Accumulate one paid day each month (2 hours per week) for self-development and access to LinkedIn Learning with unlimited online courses

🏦 Jellyfish contributes to your retiral benefits via Provident Fund (PF) contribution

Jellyfish provides best in class group medical insurance & life insurance cover to employees

Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

#LI-Hybrid