Specialist - Offer Management and BGV

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

Role Objective:
Seeking an HR Operations Specialist experienced in Early employee Lifecycle activities for offer
management and background verifications.
Job Description:
Offers and Onboarding:
● Review and release the candidate offers upon validation of required details..
● Ensure offer letters are accurate, complete, and compliant with company policies.
● Verify supporting documents uploaded by the Recruitment team prior to releasing the offer.
● Onboarding the new hires in the HRMS by validating the new hire forms and activating
them.
Background Verification:
● Manage the entire background verification process for new hires including FTE, Intern &
FTCs ensuring timely completion and accuracy of all checks.
● Develop and maintain standardized procedures, framework, and workflows for background
verification activities.
● Coordinate with BGV vendors to review verification reports, ensuring compliance with
company policies and legal requirements.
● Follow up with candidates & HRBPs as needed to obtain additional documentation or
clarification on discrepancies identified during the verification process.
Letters Management:
● Prepare and issue a variety of customised letters including employment, address, personal
visa, warning, termination & other letters based on specific employee requests.
● Handle the helpdesk ticketing system and provide quality timely response to employees and
candidates.
Desired Experience:
● Exposure to HR Operations and Employee Lifecycle processes
● 1 to 2 years of relevant HR Operations experience (preferably in a start-up organization)
● Strong interpersonal and communication skills

Minimum Qualification:
● Good interpersonal and communication skills (written & verbal)
● Basic understanding or knowledge of MS Office Suite skills (Word, Excel, PowerPoint,
Outlook)
● Understanding of HR operations including Onboarding and Background Verification

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

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