About the job

SummaryBy Outscal

We're looking for a Linux System Engineer to provide technical support for Linux, Windows, and Mac environments. You'll troubleshoot network issues, manage systems, and ensure high availability of IT services. Strong networking and system administration skills are essential.

About the job

Position Overview:

We are seeking an experienced and self-motivated Support Engineer to join our IT team. The ideal candidate will have a strong background in system administration and technical support across Linux, Windows, and Mac environments. This role requires thorough knowledge of networking, routing, and switching environments, and the ability to troubleshoot and resolve issues in IP-based networks. The Support Engineer will be responsible for ensuring the smooth operation of IT services and providing excellent customer support.

Key Responsibilities:

Technical Support:

· Provide comprehensive support for Linux, Windows, and Mac operating systems.

· Troubleshoot and resolve issues related to IP-based networks and dial networks.

· Assist users with software installation, configuration, and updates.

· Respond to and resolve user issues via ticketing system, email, and phone.

System Administration:

· Manage and maintain system infrastructure, including servers, workstations, and network devices.

· Perform regular system updates, patches, and backups.

· Monitor system performance and ensure high availability of IT services.

· Implement security measures and ensure compliance with IT policies.

Networking:

· Understand and work with networking, routing, and switching environments.

· Handle TCP/IP protocols, IP addressing, and network configuration.

· Manage application and network load balancing.

· Ensure the security of network communications, including TLS and SSL.

Configuration and Deployment:

· Deploy new hardware and software solutions as needed.

· Configure and manage user accounts, permissions, and access controls.

· Maintain inventory of IT assets and ensure proper documentation.

Collaboration and Communication:

· Work closely with other IT team members to resolve complex issues.

· Provide training and support to end-users to enhance their technical skills.

· Document technical procedures and solutions for future reference.


Qualifications:

Education and Experience:

· Bachelor’s degree (BTech) in Computer Science or a related field.

· Minimum of 2-3 years of experience in technical support and system administration.

Technical Skills:

· Proficiency in Linux, Windows, and Mac operating systems.

· Strong knowledge of TCP/IP protocols, IP addressing, and network configuration.

· Familiarity with troubleshooting and problem resolution of IP-based networks and dial networks.

· Experience with network load balancing, security protocols (TLS, SSL), and cloud platforms (e.g., AWS).

· Strong computer skills in Linux (CentOS, RHEL) and Windows.


Soft Skills:

· Excellent problem-solving and analytical skills.

· Strong communication and interpersonal skills.

· Ability to work independently and as part of a team.

· Customer-oriented with a focus on delivering high-quality support.

Additional Requirements:

Flexible work schedule, including availability to work off-hours and weekends as necessary.

Ability to work from home.

Must be self-motivated and able to work independently, as well as part of a team.

Strong interpersonal and communication skills, with the ability to communicate internally across all areas of the company and externally with customers.

Benefits:

Competitive salary.

Health insurance.

Opportunities for professional development and certifications.

Flexible working hours and potential for remote work.

If you are passionate about technology and enjoy solving technical problems, we would love to hear from you. Apply now to join our dynamic IT team!

Similar Jobs

social discovery ventures - Lead System Engineer

Masovian Voivodeship, Poland (Remote)

Bragg - Network System Engineer

Ljubljana, Slovenia (Hybrid)

Dream Game Studios - Lead System Engineer

Maharashtra, India (On-Site)

UST - System Engineer

Karnataka, India (Hybrid)

company3methodstudios - Linux System Engineer

Maharashtra, India (On-Site)

Samsung Semiconductor - Staff System Engineer, Sensors

California, United States (Hybrid)

Bragg - System Engineer (Linux)

Ljubljana, Slovenia (Hybrid)

Electronic Arts - System Engineer

Texas, United States (Hybrid)

King - Senior System Engineer

Catalonia, Spain (On-Site)

Tonies - 3rd Level IT Support / IT System Engineer (all genders)

North Rhine-Westphalia, Germany (On-Site)

Similar Skill Jobs

Sunday - Game Design Lead (f/m/d)

Hamburg, Germany (Hybrid)

Playnetic - Junior IT Administrator

Cyprus (Hybrid)

Every matrix - Human Resources Officer

United Kingdom (Hybrid)

Xsolla - Internship for Editorial

Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

Dream Game Studios - Sports Hospitality - Sales

Maharashtra, India (On-Site)

Dream Game Studios - Manager - Marketing Analytics

Maharashtra, India (On-Site)

InMobiInMobi - SDE I - Android

Karnataka, India (On-Site)

Ubisoft - Junior Gameplay Programmer

Da Nang, Vietnam (On-Site)

Jobs in Bengaluru, Karnataka, India

Gameopedia - Game Taxonomist

Telangana, India (On-Site)

Dream Game Studios - Sports Hospitality - Sales

Maharashtra, India (On-Site)

Dream Game Studios - Manager - Marketing Analytics

Maharashtra, India (On-Site)

Aristocrat Gaming - Principal Engineer

Uttar Pradesh, India (Hybrid)

InMobiInMobi - SDE I - Android

Karnataka, India (On-Site)

Keywords Studios (Player Support) - IT Executive

Haryana, India (On-Site)

Kwalee - Product Manager

Karnataka, India (Hybrid)

Kwalee - Data Analyst

Karnataka, India (Hybrid)

Kwalee - Creative Producer

Karnataka, India (Hybrid)

Software Engineering Jobs

PTW - Post Production Assistant

England, United Kingdom (Hybrid)

Playnetic - Junior IT Administrator

Cyprus (Hybrid)

Every matrix - Junior Java Developer

Bucharest, Romania (Hybrid)

Aristocrat Gaming - Principal Engineer

Uttar Pradesh, India (Hybrid)

Aristocrat Gaming - Back End Technical Architect - GDK

England, United Kingdom (Hybrid)

InMobiInMobi - SDE I - Android

Karnataka, India (On-Site)

Easygo - Quality Engineer

Victoria, Australia (On-Site)

Easygo - Paid Media Coordinator

Victoria, Australia (On-Site)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug