Technical Business Analysis Specialist

1 Month ago • 4 Years +

Job Summary

Job Description

As a Technical Business Analysis Specialist, you will collaborate with your team and provide input to stakeholders and team members to deliver technical analysis and research that enables successful business initiatives. Your responsibilities include conducting technical impact and gap analysis, documenting requirements, modeling workflows, and supporting Agile planning. You will also contribute to problem-solving, performance measurement, and continuous improvement efforts, fostering high-performing team dynamics. The role emphasizes communication and facilitation skills to drive stakeholder buy-in and ensure successful outcomes.
Must have:
  • 4 years of experience as a Technical Business Analyst.
  • Experience in the Telecommunications domain is essential.
  • Strong knowledge of Agile methodologies and tools.
  • Expertise in requirement gathering and user story writing.
  • Proficient in data analysis and workflow modeling.
  • Understanding of software engineering or product catalog domains.
  • Skilled in workshop facilitation and stakeholder engagement.
  • Excellent written and verbal communication skills.
Good to have:
  • Ability to think analytically and adapt to evolving business needs.
  • Demonstrated success working within Agile cross-functional teams.
  • Proactive mindset with a passion for continuous improvement.

Job Details

Employment Type

Permanent

Closing Date

29 June 2025 11:59pm

Job Title

Technical Business Analysis Specialist

Job Summary

As a Technical Business Analysis Specialist, you thrive on collaborating with your team and providing valuable input to support stakeholders and team members to deliver technical analysis and research that enables successful business initiative/mission design and delivery, and ongoing technical capability operational performance.

Job Description

Key Responsibilities

  • Conduct technical impact and gap analysis, design reviews, and research to support mission-aligned capability teams.

  • Collaborate with stakeholders—including Product Owners, Technical Product Owners, Solution Designers, and DevOps Engineers—to define and document clear, actionable functional and non-functional requirements.

  • Facilitate the modeling of workflows, data structures, business rules, and acceptance criteria to guide development and ensure successful outcomes.

  • Assist in decomposing initiatives into epics, features, and user stories with detailed acceptance criteria to support Agile planning and delivery.

  • Apply technical expertise to contribute to problem-solving and solution development within functional or technical domains (e.g., software engineering, product catalog).

  • Support performance measurement efforts by contributing to delivery and operational KPIs, enabling data-driven improvements.

  • Use strong communication and facilitation skills to drive continuous improvement, secure stakeholder buy-in, and foster high-performing team dynamics.

Required Skills & Qualifications

  • Minimum 4 years of industry experience with a proven track record as a Technical Business Analyst.

  • Telecommunications domain experience is essential.

  • Strong working knowledge of Agile methodologies and tools (e.g., JIRA, Confluence).

  • Expertise in requirement gathering, user story writing, and acceptance criteria definition.

  • Proficient in data analysis, workflow modeling, and business rule definition.

  • Solid understanding of software engineering or product catalog domains.

  • Skilled in workshop facilitation and stakeholder engagement.

  • Excellent written and verbal communication skills with the ability to influence and collaborate effectively.

Desirable Attributes

  • Ability to think analytically and adapt to evolving business needs.

  • Demonstrated success working within Agile cross-functional teams.

  • Proactive mindset with a passion for continuous improvement and quality delivery.

Why Join Us?

You’ll be part of a high-impact technical capability team where your insights and contributions directly influence critical missions. Join a supportive, innovation-driven environment with opportunities to grow your skills and make a real difference.

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About The Company

We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

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