UX Research Manager, GPay Wallet

1 Week ago • 8-8 Years • UI/UX Design

Job Summary

Job Description

The UX Research Manager at Google Pay Wallet will lead and mentor a team of researchers, driving user-centric solutions and influencing product strategy. This role requires expertise in qualitative research methods (field studies, interviews, diary studies) and strong collaboration with cross-functional teams (UX, Engineering, Product Management). Responsibilities include influencing stakeholders, prioritizing projects, analyzing user needs, and defining product impact. The ideal candidate possesses strong leadership skills and a deep understanding of both UX execution and business aspects of product development within a large, matrixed organization. The role focuses on improving Google Pay's user experience across various platforms and payment methods.
Must have:
  • Bachelor's degree in related field
  • 8 years of applied research experience
  • 3 years leading design projects and managing teams
  • Expertise in qualitative research methods
  • Strong stakeholder influence and collaboration skills
Good to have:
  • Master's or PhD in related field
  • Experience with executive leadership
  • Experience in large, matrixed organizations
  • Experience conducting UX research on products

Job Details

Minimum qualifications:

  • Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
  • 8 years of experience in an applied research setting, or similar.
  • 3 years of experience leading design projects and managing people or teams.

Preferred qualifications:

  • Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 8 years of experience conducting UX research on products.
  • 7 years of experience working with executive leadership (e.g., Director level and above).
  • 5 years of experience managing projects, and working in a large, matrixed organization.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google’s UX leaders help define and drive the future of Google design. They create and clarify strategy, conceptualize UX ecosystems in ways that mitigate complexity, and inspire teams to push the boundaries of what’s possible. They possess a clear vision of the future of user experience and have the courage to pursue forward-thinking design.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. You are a thoughtful team leader, manager, expert researcher, and visionary. You'll be responsible for guiding the careers of your team members, working closely with each of them to help them realize their full potential.

UX Research Managers are fierce advocates for the people who use our products as well as the members of their teams. You’re an expert at using qualitative research methods such as field studies, interviews, and diary studies to shape product development and influence overall strategy.

In this role, you’ll take the time to understand not just the execution side of UX, but also the business aspects of the products we build. You’ll collaborate with leaders of other UX, Engineering, and Product Management teams to create innovative experiences across all of Google’s products, leveraging your passion for brand, craft, and design quality.

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Responsibilities

  • Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
  • Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
  • Drive ideas to improve products and services through research insights and recommendations.
  • Lead teams to define and evaluate product, service, ecosystem impact.
  • Own goals and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.

Similar Jobs

Microsoft - Software Engineer - Fullstack

Microsoft

Redmond, Washington, United States (On-Site)
2 Weeks ago
anavatio  - User Interface / User Experience (UI/UX) Developer

anavatio

Lorton, Virginia, United States (Hybrid)
4 Weeks ago
Truecaller - Staff Android Engineer

Truecaller

Stockholm, Stockholm County, Sweden (On-Site)
8 Hours ago
Google - Software Engineer II, Education and Activation

Google

Mexico City, Mexico City, Mexico (On-Site)
2 Weeks ago
FORTUNE - UI/UX Designer

FORTUNE

New York, New York, United States (On-Site)
1 Day ago
SmileGate - Next Crossfire UI Designer (Senior)

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
2 Weeks ago
Google - Senior Interaction Designer, Google Help Experiences

Google

Mountain View, California, United States (On-Site)
1 Week ago
Probably Monsters - Senior UI Artist

Probably Monsters

Dallas, Texas, United States (On-Site)
2 Months ago
Bohemia Interactive - Technical Designer UI/UX - Game Master & Editor

Bohemia Interactive

Prague, Prague, Czechia (On-Site)
1 Month ago
Google - Senior UX Research Manager, Search Verticals and Translate

Google

Mountain View, California, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Riot Games - Technical Product Manager III - PETS

Riot Games

Los Angeles, California, United States (On-Site)
19 Hours ago
Canva - Frontend Software Engineer

Canva

Surry Hills, New South Wales, Australia (Remote)
1 Month ago
Axi - Product Manager - Trading Platforms

Axi

Bengaluru, Karnataka, India (On-Site)
6 Months ago
Beta Craft - JavaScript (Hubspot) Developer

Beta Craft

(Remote)
4 Months ago
Nielsen Holdings - Lead Frontend Developer (ReactJS/Typescript/Test Automation)

Nielsen Holdings

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
2K - Principal Product Manager

2K

Austin, Texas, United States (On-Site)
5 Hours ago
Monzo - Senior Product Manager, Global Payments

Monzo

(Remote)
8 Hours ago
Meta - Product Designer, GenAI

Meta

Seattle, Washington, United States (On-Site)
5 Months ago
Wargaming - UI Tech Artist

Wargaming

Guildford, England, United Kingdom (Hybrid)
3 Weeks ago
ION - Front End Developer - Italy

ION

Milan, Lombardy, Italy (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Enphase Energy - Staff Front-end Design (Drupal)

Enphase Energy

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Dream Sports - Senior Manager - Business Analytics

Dream Sports

Mumbai, Maharashtra, India (On-Site)
7 Months ago
Paytm - Area Service Manager - Mangalore / Bengaluru / Bagalkot.

Paytm

Mangaluru, Karnataka, India (On-Site)
6 Months ago
PlaySimple - Senior Product Manager

PlaySimple

Karnataka, India (On-Site)
7 Months ago
Nagarro - Associate Principal Consultant, Agile

Nagarro

India (Remote)
6 Months ago
KPIT - Embedded C Expert

KPIT

Bengaluru, Karnataka, India (On-Site)
7 Months ago
PhonePe - Channel Sales Manager

PhonePe

Amritsar, Punjab, India (On-Site)
8 Hours ago
Assystems - Sr Design Engineer-Building Structures

Assystems

Pune, Maharashtra, India (On-Site)
6 Months ago
Shyft Labs - ITIL Manager

Shyft Labs

Noida, Uttar Pradesh, India (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

UI/UX Design Jobs

Microsoft - Software Engineer - Compliance Analytics

Microsoft

(On-Site)
2 Weeks ago
Epic Games - UI Artist

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
2 Weeks ago
PlayStation Global - UX/UI Design Lead

PlayStation Global

United States (Remote)
2 Months ago
MPOWER Financing - UI/UX Designer

MPOWER Financing

Bengaluru, Karnataka, India (Hybrid)
7 Months ago
Bohemia Interactive - Technical Designer UI/UX - Game Master & Editor

Bohemia Interactive

Prague, Prague, Czechia (On-Site)
1 Month ago
Owlcat Games - UI Engineer

Owlcat Games

Nicosia, Nicosia, Cyprus (Hybrid)
2 Months ago
Amber - UI Artist (Project Based)

Amber

Brazil (On-Site)
9 Months ago
Epic Games - Tech UI Designer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
1 Month ago
Ubisoft - UI-UX Designer Assistant - Internship (12 months)

Ubisoft

Paris, Île-de-France, France (On-Site)
1 Month ago
Easy Brain - Senior UX/UI Designer

Easy Brain

Limassol, Limassol, Cyprus (Hybrid)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Mountain View, California, United States (On-Site)

Mountain View, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug