UX Researcher, Google One and Google Photos

1 Month ago • 4-7 Years • Product Design

Job Summary

Job Description

Google is seeking a UX Researcher to join its Google One and Google Photos teams. The role involves conducting independent research on various aspects of the products, analyzing user behavior through diverse methods (lab studies, field visits, surveys, A/B testing, etc.), and collaborating with designers, product managers, and engineers. The successful candidate will prioritize research opportunities, incorporate technical and business requirements, and advocate findings to diverse stakeholders through reports and presentations. Responsibilities include exploring user behaviors and motivations, using primary research techniques like field studies, interviews, diary studies, and usability testing. The position demands strong analytical skills, effective communication, and the ability to influence product development across various stages. Experience working with senior leadership is preferred. The UXR community at Google provides support and learning opportunities through internal programs.
Must have:
  • Bachelor's degree or equivalent experience
  • 4+ years of applied research experience
  • Experience with various research methods (usability studies, surveys, etc.)
  • Product research experience (usability or generative)
  • Communicate research findings effectively
Good to have:
  • Master's or PhD in HCI, Cognitive Science, etc.
  • 3+ years of experience with senior leadership
  • Experience managing UX research projects
  • Experience in diverse product spaces
  • Knowledge of various research methods' strengths and weaknesses

Job Details

Minimum qualifications:

  • Bachelor’s degree or equivalent practical experience.
  • 4 years of experience in an applied research setting, or similar.
  • Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
  • Experience with product research in either a usability or generative setting.

Preferred qualifications:

  • Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
  • 3 years of experience working with senior leadership (e.g., Director level and above).
  • 2 years of experience conducting UX research on products, managing projects, and working in an organization.
  • Experience in a variety of product spaces, applied research and/or academic settings.
  • Experience communicating user research findings with cross-functional partners to drive impact.
  • Knowledge of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user.

Responsibilities

  • Conduct independent research on multiple aspects of products and experiences.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
  • Work with Designers, Product Managers, Engineers and other User Experience Researchers (UXRs) to prioritize research opportunities in a fast-paced and changing environment.
  • Understand and incorporate technical and business requirements into research.
  • Advocate research findings to diverse audiences through written reports and in-person presentations.

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