Workplace Assistant

2 Months ago • All levels

Job Summary

Job Description

The Rockstar Workplace Services Team is looking for a Workplace Services/Maintenance Assistant. The role involves reactive and planned maintenance, and delivering workplace services. Responsibilities include fabric repair, washroom maintenance, minor electrical work, proactively fixing and reporting faults, completing building checks, maintaining inventory, supervising contractors, and adhering to administrative and safety processes. The role also involves assisting Security and Admin departments and supporting the WPS team manager. This is a full-time, in-office position based in Edinburgh, Scotland.
Must have:
  • Prior experience within facilities or trade background.
  • Self-educating, curious and pragmatic, solution-oriented mind-set.
  • Ability to multitask and prioritize workloads independently.
  • Confident decision making.
  • Time management skills.
  • Team player and supportive of others.
  • Strong IT skills.
  • Practical, flexible, and innovative approach to work.
  • Experience working in a similar position.
Good to have:
  • Trade or facilities qualifications.
  • IOSH Managing Safety.
  • IPAF.
  • PAT training.

Job Details

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar North is on the lookout for a talented Workplace Services/ Maintenance Assistant who possesses a passion for reactive and planned maintenance and the delivery of workplace services and maintenance tasks.

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland.  

WHAT WE DO

  • The Rockstar Workplace Services Team (WPS) is responsible for ensuring the workplace, building, facilities, and services work harmoniously together to support the core business.
  • We create a creative, supportive, and safe working environment for the staff at Rockstar.
  • We manage and develop both hard and soft facilities services, including building maintenance, security, cleaning, catering, and space utilisation and strategy.
  • We ensure the site complies with all relevant guidance and legislation.
  • We partner with senior leadership to drive proactive real estate growth strategies, leasehold improvement, and capital expenditure projects.

RESPONSIBILITIES

  • Fabric repair and maintenance – actioning where appropriate or co-ordinating sub-contractor activity.
  • Washroom maintenance – unblocking showers and sinks drains, and repairing or replacing bathroom fixtures and fittings, such as WC seats.
  • Minor electrical - Keeping records of electrical supplies, changing lamps, identifying defects in fixtures and fittings, visual emergency lighting testing, and PAT testing (PAT training provided if required).
  • Proactively fixing and reporting faults and potential issues within the buildings.
  • Complete weekly and monthly checks of the building and workplace plant equipment.
  • Maintaining the inventory of tools, supplies and spare parts. Ensuring storerooms are kept tidy and well ordered.
  • Supervising and assisting 3rd party contractors and suppliers.
  • Adherence to administrative and management processes.
  • Awareness of and adherence to health & safety best practice and company environmental policy at all times.
  • Assist Security department as necessary (escorting of contractors, conducting fire alarm test, etc.).
  • Assist Admin department in ensuring that the premises are maintained to high standard (moving furniture, replenishing cleaning and hygiene supplies).
  • Any ad-hoc duties within reason to maintain the building and facilities.
  • Supporting WPS team manager as required.

QUALIFICATIONS

  • Prior experience within facilities or a trade background.

SKILLS

  • Self-educating, curious and pragmatic, solution-oriented mind-set.
  • The ability to multitask and prioritise workloads independently.
  • Confident decision making.
  • Time management skills.
  • Team player and supportive of others.
  • Strong IT skills.
  • A practical, flexible and innovative approach to work.
  • Experience working in a similar position.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

  • Trade or facilities qualifications.
  • IOSH Managing Safety.
  • IPAF.
  • PAT training.

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department. 

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

#LI-CG1

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