Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Prepare, review, revise, and maintain documents including work instructions, SOPs, process flows, and troubleshooting guides. Join a collaborative team of technical writers to document processes and ensure compliance with quality standards.
Day-to-Day
- Convert technical information into clear and concise process flows and work instructions
- Create and maintain information architecture
- Work cross-functionally with Engineering, Managers, and Trainers
- Manage a document control tracking system, maintaining records of work and revisions
- Produce content for online documentation, video tutorials, and screen text
- Ensure consistent training writing style and terminology across Manufacturing
- Support the building of structures, policies, and workflows
- Assist with projects involving peers, engineers, technicians, and manufacturing personnel
- Communicate process flow and work instruction changes to the training team
- Maintain and track process flow communications for ISO audits
Basic Qualifications
- Exceptional written and verbal communication skills
- Ability to write for diverse audiences, including non-technical users and IT experts
- Strong Microsoft Application Skills
- Superior attention to detail
- Strong team player with the ability to work independently and take initiative
Preferred Qualifications
- Experience with Axon Products
- Experience developing work instructions, SOPs, and video tutorials
- Lean manufacturing knowledge
- Experience in technical, engineering, or manufacturing organizations
- Bilingual in Spanish or Serbian
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The pay: Axon’s hourly pay philosophy is made up of base pay and bonus. The starting hourly pay for this role is USD 23.08 in the lowest geographic market and USD 34.62 in the highest geographic market. The actual hourly pay is dependent upon many factors such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
