Account Executive

3 Months ago • 5 Years + • Legal

Job Summary

Job Description

PayPal seeks an Account Executive to manage key merchant relationships. You'll consult, drive revenue growth, manage cross-cultural teams, and identify upsell/cross-sell opportunities. Must-haves: strategic account development, strong negotiation skills, business acumen, and pipeline management.
Must have:
  • Strategic Account
  • Negotiation Skills
  • Business Acumen
  • Pipeline Management
Good to have:
  • Product Expertise
  • Technical Acumen
  • Building Relationships
  • Industry Insight
Perks:
  • Employee Shares
  • Flexible Work

Job Details

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

The account executive will be managing the relationship with key merchants. Will act as a consultant providing solutions and adding value to it's portfolio. Manage cross cultural team collaboration and have a sales mindset looking for opportunities to cross sell and upsell.

Job Description:

About the job

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Job Description Summary:
The account executive will be managing the relationship with key merchants. Will act as a consultant providing solutions and adding value to it's portfolio. Manage cross cultural team collaboration and have a sales mindset looking for opportunities to cross sell and upsell.

Job Description:
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.

Responsibilities

 

  • Provide insights and support to help merchants develop strategy
  • Develop strategic relationship with enterprise merchants
  • Drive revenue growth of PayPal solutions by meeting or exceeding quotas on quarterly basis
  • Manage the relationship with merchants and be a consultant providing solutions and activities to increase value and growth
  • Maintain accurate and up to date records in CRM system at all times, including activity logs, pipelines, and revenue forecasts
  • Acts in accordance with our compliance and regulatory obligations at all times
     

Requirements
Business Acumen
 

  • Knowledge of the features and benefits of the broader product portfolio, including how core products achieve key merchant value drivers and deliver against competitors
  • Knowledge of the merchant value drivers, indicators and technical attributes that make the merchant a fit for core products and how to identify these indicators and attributes during discovery
     

Prospecting & Pipeline Management
 

  • The Account executive should be extremely diligent in identifying opportunities, building, and managing their pipeline with very clear goals and realistic timelines to meet or exceed their quota on quarterly basis
  • Experience of understanding and implementing activities that drive pipeline and outcomes
  • Gathering industry insight & monitor competition and communicate the company’s differentiated value proposition
     

Strategic Account development and Relationship Management
 

  • Knowledge of your merchant/partner needs and able to apply a customer mindset to all sales activities
  • Able to develop a comprehensive strategy to obtain merchant intelligence, involving own contact networks
  • Provide insights and support to help develop and deliver against the overall account strategy
  • Develop bespoke solutions for complex merchant needs addressing pain points, tailored to each organization and vertical
     

Communication
 

  • Selling to multiple and diverse stakeholders (technical, finance, business)
  • Confidently approaching and presenting the value proposition to merchants/partners
  • Experience handling objections, identifying and addressing true objections vs. blockers
  • Experience managing all aspects of negotiation process
     

Negotiating & Influencing
 

  • Have good negotiating and influencing skills ; this is key to work with both internal stakeholder and external key decision makers on the customer side.
  • Experience of developing internal networks with peers both within and outside own team, and by growing external contact networks.
     

+5 years of experience in Sales or Commercial roles.

Key competencies of an Account Executive at PayPal

 

  • Sales focused mindset to drive incremental revenue for their portfolio of accounts thought x-sell and upsell of products.
  • Possesses strong negotiation techniques and commercial acumen to develop strong business cases
  • Product / Technical Acumen and Expertise
  • Building Strategic Working Relationships
     

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.

 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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