Account Executive - Balikpapan

5 Months ago • 2 Years + • Account Management

Job Summary

Job Description

The Account Executive (AE) in Balikpapan is responsible for executing regional and nationwide sales strategies, building and maintaining merchant relationships, and increasing transactions. AEs will prepare sales forecasts and budgets, analyze market trends and consumer behavior, regularly review merchant performance, provide data-driven advice to merchants, and create reports on area performance. This role requires regular on-site visits to assigned merchants within the Balikpapan area.
Must have:
  • 2+ years relevant experience (FMCG/Telecom preferred)
  • Strong regional network & knowledge in Balikpapan
  • Excellent relationship building & maintenance skills
  • Strong business sense & market understanding
  • Data-driven & comfortable in fast-paced environments

Job Details

About the Role

Account Executive (AE) is mainly responsible to execute Regional/Nation-Wide Sales strategy within their areas and also build & maintain relationships with the network of all merchants in their territory including regular visits upon assigned leads. They should understand what the merchant needs and provide advice upon it.

What You Will Do

    • Prepare sales forecasts and budgets; set transaction targets in areas like product mix,sales volume, market shares in their territory
    • Analyze consumer behavior, market insight, field situation, and market trend in their territory
    • Regular review leads merchants (i.e. monitor merchant growth, transfer merchants to new categories, competitor activity, etc.)
    • Provide advices to the merchant based on valid data analytics result in order to increase number of transaction
    • Create regular report to what's happen in their respective areas toward Regional/Nation-Wide company strategy

What Will You Need

    • 2 years relevant experience with preferable industries: top 5 FMCG / Telecommunication company;
    • Preferably has spent significant time (>1 year) in representative area and has strong network and knowledge about the region will be a plus;
    • Has existing relationship or able to bridge, develop and maintain good relationship with key partner;
    • Strong business sense and have good understanding of the markets, customers, and competitors;
    • Fact-based / number-oriented individual, who is comfortable working under pressure in a fast-paced and ambiguous environment.
About the Team

Account Executive (AE) will work as a team within a certain area. Ideally, an AE regularly visits assigned merchants to see what really happened on the ground as well as providing necessary advice to them in increasing transaction overtime.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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