Assistant Manager

1 Month ago • All levels

Job Summary

Job Description

Domino's Pizza Assistant Managers are vital for smooth store operations, working with the General Manager to uphold high standards in customer service, product quality, and efficiency. This role serves as a pathway to future leadership. Responsibilities include assisting the General Manager with operations, supervising and training staff, maintaining a clean and safe work environment, handling customer complaints, implementing performance improvement strategies, and performing administrative and inventory tasks. Assistant Managers will also act as the General Manager in their absence to ensure operational continuity.
Must have:
  • Fast-paced, customer service experience
  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Ability to work independently
  • Food safety and sanitation knowledge
  • Strong work ethic
  • Minimum 18 years of age

Job Details

Job Description

Domino's Pizza Assistant Managers play a critical role in ensuring the smooth operation of the store. They work closely with the General Manager and other team members to maintain high standards of customer service, product quality, and operational efficiency. This role is a steppingstone for aspiring managers, offering valuable experience, and training for future leadership positions within the company.

Responsibility

  • Assisting the General Manager in managing all aspects of restaurant operations, including customer service, food preparation, inventory control, and staff scheduling.
  • Supervising and training team members, ensuring they adhere to company policies and procedures, and providing feedback and coaching.
  • Maintaining a clean and organized work environment, following safety and sanitation guidelines.
  • Managing customer complaints and ensuring customer satisfaction.
  • Contributing to the development and implementation of strategies to improve restaurant performance and achieve goals.
  • Performing administrative tasks and inventory management.

Assume the role and responsibilities of acting General Manager (GM) in the GM's absence, ensuring continuity of operations.

Qualifications

  • Previous experience in a fast-paced, customer service-oriented environment, ideally in the food service industry.
  • Strong leadership skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with customers and staff.
  • Ability to work independently and manage multiple tasks efficiently.
  • Knowledge of food safety and sanitation practices.
  • A strong work ethic and a commitment to providing exceptional customer service.
  • Must be at least 18 years of age.

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