Client Relationship Manager

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Client Relationship Manager 

Location: Kansas City, MO Hybrid I Remote from some state

Get To Know Us:

SS&C GIDS provides information processing and computer software services and products.  The Company’s operating segments include financial markets, customer management, professional services, and output solutions.  SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans

• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Ensure our asset management clients receive optimal value from the industry’s leading data management service for financial intermediary distribution.   

• Build highly productive relationships with client associates at all levels and other groups internally that are part of the overall service delivery team.   

• Learn about our systems and support model to provide exceptional client experiences.

• Act as a client advocate by collaborating and working directly with clients; providing appropriate information exchange; setting expectations and ensuring support needs are met.

What you Will Bring:

• Education:

  • Bachelor’s degree with at least 5 years of related experience

• Experience:

  • Proven ability to manage client relationships and operational support activities.

  • Experience in resolving technical issues and service escalations.

  • Strong collaboration skills across sales, support, and operational teams.

  • Experience in mentoring or guiding less experienced team members preferred.

• Skills:

  • Excellent communication and interpersonal skills.

  • Problem-solving abilities with independent judgment and resourcefulness.

  • Developing functional knowledge of client business environments and product solutions.

  • Ability to multitask and manage projects with moderate scope.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.