Continuous Evaluation PM

At Cloud Operations + Innovation, Operational Readiness is a cornerstone of our success. We are committed to ensuring that our operations are always prepared to meet the demands of our dynamic environment. Our Continuous Evaluation Program (CEP) plays a crucial role in this commitment by continuously assessing and improving our processes, systems, and standards. This program ensures that we maintain the highest standards of availability, compliance, and effectiveness, enabling us to deliver exceptional results and drive innovation. Join us in our mission to achieve operational excellence and make a significant impact at Microsoft.  

Qualifications

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
•    Must have a minimum of bachelor’s degree in Engineering – Electrical, Mechanical, Industrial or other Equivalent Experience
•    Minimum 5-10 years of relevant work experience
•    Experience in data center, pharma, or large-scale manufacturing operations environment.

Preferred Qualifications:
•    Significant experience working in critical environments.
•    Proficiency in Data Center or Critical Environment’s Mechanical, Electrical and Control systems.
•    Communication and leadership skills with the ability to influence and drive change.
•    Experience leading and managing a business-critical function.
•    Understanding of datacenter and uptime methodologies or equivalent Mission Critical facilities. 
•    Strong analytical and organizational skills. 
•    Team player with the ability to influence cross functional teams and leaders to implement continuous improvement. 
•    Able to partner across teams at all levels. 
•    Excellent communication skills, both written and verbal.
•    Must demonstrate strong attention to detail.
•    Ability to operate within ambiguous environment and create clarity. 

Background Check Requirements: 

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

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Responsibilities:

•    Align with Microsoft’s culture, objectives and operational standards. 
•    Deliver a best-in-class, objective and impartial evaluation program monitoring Microsoft’s Data Centres infrastructure, operational capabilities and performance against our standards, best practices and programs.
•    Drive global consistency of processes, procedures, and reporting with local operations teams.
•    Develop methodologies and metrics to validate data center performance, system control parameters and operational efficiency against design intent.
•    Support Microsoft’s Data Centre portfolio expansion to include new country and facility onboarding through operational and site risk reviews.
•    Manage programs associated with operational readiness.
•    Review compliance with existing corrective and preventative maintenance program to enhance operational readiness.
•    Evolve operational excellence with key focus areas of risk management, uptime availability and safety.
•    Focus on improved environmental performance, compliance, and risk management.
•    Support and promote improvement, best practices, corrective and preventive actions
•    Engages with appropriate partner teams to support initiatives, tasks or projects.  
•    Establish strong working relationships and engagement with our Engineering Groups (EGs), key partners and Landlord partners (including contributing to MBRs and QBRs) 
•    Work with regional and global peers to share and build best practices across the entire data center portfolio. 
•    Partner with regional operational leadership and local teams to reduce high-impacting and human-error Critical Environment (CE) incidents year over year. 
•    Monitor and verify the implementation and effectiveness of remediation action plans.
•    Create an environment to promote learning and innovation opportunities.
•    Obtain a clear understanding of Microsoft’s day-to-day operation, management and maintenance expectations for all critical plant, equipment, controls and processes including (but not limited to), operating procedures, standards, change management and Drills.