Customer Business Manager

• Great development opportunities
• Hybrid working
• An additional 5 wellness days per year
• Health and Wellbeing benefits and program
• On-site parking

About Haleon

Hi. We’re Haleon. A world-leading consumer healthcare company with exceptional category-leading brands – including Sensodyne, Centrum, Panadol, Otrivin. We have a clear purpose: to deliver better everyday health with humanity. For billions of people around the globe.

As a Customer Business Manager, you will play a pivotal role in driving the commercial success of our organisation, managing key customer accounts across Independent Grocery and Alternate Channels by developing business strategies. This is a position for a visionary leader who can balance operational, analytical, and interpersonal skills to achieve our shared goals.

Your day to day:

• Develop and execute strategic business plans that align with organisational objectives and customer needs.
• Manage relationships with key accounts, ensuring consistent communication and long-term partnership growth.
• Analyse market trends, consumer behaviour, and customer feedback to identify opportunities for innovation and expansion.
• Collaborate with cross-functional teams, including marketing and supply chain, to ensure seamless customer experiences.
• Act as a trusted advisor to customers, offering insights and solutions tailored to their business challenges.
• Monitor sales performance and generate reports to highlight successes and areas of improvement.
• Drive negotiations and agreements that optimise mutual business value.

You are:

• Commercially savvy, with experience in commercial positions- sales, category, business management
• Can demonstrate exceptional leadership by guiding and coaching direct reports to achieve their full potential, fostering a culture of continuous growth and collaboration
• Proven experience in strategic business planning, preferably within the retail or consumer goods industry.
• Excellent analytical skills with the ability to interpret data and make informed decisions.
• Exceptional communication and interpersonal skills, with the ability to influence and negotiate at all levels.
• Proficiency in digital tools and platforms, with a forward-thinking approach to technology and innovation

Diversity, Equity and Inclusion 

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.

We’re striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. To be eligible to apply, you must have Australian work rights.

Care to join us. Find out what life at Haleon is really like www.haleon.com/careers/

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Accommodation Requests

If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.