Customer Engineer, Infrastructure Modernization, Google Cloud

1 Month ago • 10 Years + • DevOps

Job Summary

Job Description

As a Customer Engineer for Infrastructure Modernization on the Google Cloud Platform team, you'll work with the Sales team to introduce Google Cloud to customers. You'll help prospective and existing customers understand Google Cloud, develop cloud solutions, estimations, and architectures to solve their business challenges. Responsibilities include inspiring customers to solve problems with novel solutions, managing the Go-to-Market strategy from a technical perspective, working with customers to demonstrate Google Cloud product integrations, helping the Account team close agreements, recommending migration strategies and cloud infrastructure, and traveling to customer sites and conferences. The role requires significant experience in infrastructure modernization, cloud migration, and related technologies.
Must have:
  • Bachelor's degree in CS or related field
  • 10+ years experience in infrastructure modernization
  • Cloud migration, data center migration experience
  • Leading IT discussions and design cloud adoption plans
Good to have:
  • Master's degree in CS or related field
  • Experience as IT infrastructure consultant
  • Networking experience (Linux, SDN, etc.)
  • Experience with deployment methodologies (CI/CD, Chef, etc.)
  • VMware or other technology stack knowledge

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
  • 10 years of experience planning infrastructure modernization as a technical consultant, technical pre-sales engineer, or enterprise architect.
  • Experience in one of the following: cloud migration, data center migration, disaster recovery, virtualization, or application/servers assessment/discovery.
  • Experience in leading IT discussions and design cloud adoption plans.

Preferred qualifications:

  • Master's degree in Computer Science or a related technical field.
  • Experience as an IT infrastructure consultant or enterprise architect working in data center investment strategies and proposals.
  • Experience in networking (i.e., Linux, software-defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks) and their application to PaaS and IaaS technologies.
  • Experience with deployment methodologies and technologies (e.g., CI/CD, Chef, Puppet, Ansible).
  • Experience with Linux system administration, or Enterprise applications.
  • Knowledge for VMware technology stack (e.g., vSphere, vCenter, ESXi, vSAN etc.) or other technology stacks (e.g., Active Directory, etc.).

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

In this role, you will work with the Sales team to introduce Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop creative cloud solutions, estimations, and architectures to solve their business issues and any potential technical roadblocks.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Inspire customers and peers to solve difficult problems with novel solutions, leveraging a sophisticated set of technical competences.
  • Manage the Go-to-Market strategy from a technical perspective. Craft the strategy to transform the customers, identify customer technical objections, and develop a strategy to resolve technical blockers.
  • Work with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments. Help the Account team to close agreements from a technical perspective.
  • Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to complete solutions using on Google Cloud.
  • Travel to customer sites, conferences, and other related events, as needed.

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