Customs Agent

Opportunity

Maersk is transforming into the global integrator of container logistics and changing the face of the logistics industry by becoming the first truly integrated service provider across shipping-owning ocean services, airfreight, landside, lead logistics, and contract logistics.

Every day, we contribute to an inspiring workplace where we embrace our pioneering spirit, value our diversity and fulfil our potential – for our customers, our company and each other.

Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade. You’ll play a vital part in our success, managing the customer experience, and building the experience to advance your career.

We Offer

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

We have a competitive compensation and benefits package for our employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.

Key Responsibilities

• Provide exceptional customer service and support to clients, ensuring their needs are met in a timely and efficient manner.

• Make sure the customs declaration is correct, duties and taxes are provided accurately, and payment is received so that goods can transit across borders smoothly and without disruption.

• Offer solutions to challenges and resolve issues that are critical to improving performance and profitability for both our company and the customer on a day-to-day basis.

• Continuously follow up on all customs clearance and compliance processes to ensure smooth and efficient operations.

• Participate in customer visits to promote Customs products when required.

• Communicate and liaise with relevant stakeholders, including Customs Authorities, Maersk offices, and the customer's organization, to build strong relationships and ensure mutual benefit.

We are looking for

• Degree in International Trade, Logistics, or a related field.

• At least 4-5 years of experience as a Customs Agent, with a strong understanding of export processes in ocean, air, truck, and customs locations.

• Solid background in customs clearance and compliance, with a deep understanding of international commerce and logistics.

• Strong knowledge of customs procedures, forwarding, and shipping.

• Previous leadership experience is not mandatory, but highly desired for this role.

• Excellent communication skills, with the ability to ensure high-level communication with key stakeholders and internal team members.

• Collaboration skills and the ability to multi-task at a high level.

• Strong process-oriented approach to work, with excellent attention to detail.

• Resilient team player who is goal-oriented and demonstrates a high level of commitment.

• Excellent written and verbal skills in English (B2 or higher is mandatory) and fluency in Spanish (mandatory).

• Proactive, dynamic, and well-organized person who is passionate about delivering exceptional customer service and support.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.