Demo Architect

About Ramp

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp.

Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

As a Demo Architect, you will own the vision, strategy, and execution of our demo and sandbox platforms—mission-critical tools that enable Ramp’s go-to-market teams to deliver tailored, impactful product experiences to prospects and customers.

This is a product-minded role within the Solutions team—ideal for someone who loves working cross-functionally, thrives on ownership, and thinks like a product manager but wants to stay closely tied to the customer journey and sales process. You’ll collaborate across Sales, Product Marketing, Engineering, and Enablement to ensure Ramp’s demos are not only technically sound and up to date, but also strategically designed to reflect real customer workflows and unlock enterprise growth.

As the single-threaded owner of Ramp’s demo platform, you’ll define and drive the roadmap, scope technical updates, manage internal tooling (like Retool apps), and deliver seamless demo experiences for both Core and Enterprise use cases. You’ll work hand-in-hand with dedicated engineers, speak the language of product and APIs, and act as the connective tissue between feature launches and GTM readiness.

This is an individual contributor role with high visibility, high impact, and the potential to grow into a team leadership position over time.

What You’ll Do

• Own the end-to-end strategy, roadmap, and execution of Ramp’s demo and sandbox environments, with a focus on usability, stability, scalability, and narrative depth
• Act as the single-threaded owner of the demo experience, triaging urgent field support requests, managing roadmap priorities, coordinating cross-functional stakeholders, and ensuring timely delivery of updates
• Collaborate with Engineering to manage and enhance internal tooling (e.g., Retool apps, APIs) and scope technical improvements from ideation through QA
• Partner with Product Marketing and Enablement to develop compelling storylines and representative fixture data, ensuring that new feature rollouts are demo-ready and reflect real-world customer workflows
• Build scalable frameworks and infrastructure that empower Solutions Consultants and AEs to deliver high-quality demos with minimal friction
• Drive alignment across key stakeholders in Sales, Solutions, Product, Engineering, and Marketing, serving as the go-to owner for demo strategy and execution
• Establish feedback loops with internal users and enterprise stakeholders to continuously refine the demo experience and ensure it evolves alongside product capabilities and customer needs
• Contribute to the long-term scalability of the demo program through process development, documentation, training, and hygiene standards

What You Need

• 5+ years of experience in demo engineering, product management, solutions consulting, technical project management, product operations, technical product marketing, or a similar cross-functional GTM role
• Strong project management skills with a proven ability to drive complex initiatives from ambiguity to clarity, aligning cross-functional stakeholders without formal authority
• Product mindset with comfort in roadmap planning, sprint cycles, prioritization trade-offs, and delivering customer impact
• Familiarity with APIs, Retool, or similar internal platforms; able to scope technical work and partner effectively with engineers
• Strong user empathy and storytelling instincts—you think not just about how the demo works, but what it communicates and how it feels
• Experience translating technical features into clear demo narratives, fixture datasets, and scalable selling assets
• Clear, concise communicator with strong documentation practices and a track record of stakeholder alignment
• Exposure to customer-facing roles or enterprise sales cycles, with a deep appreciation for the challenges and expectations of Ramp’s prospects and customers
• Comfortable operating in a high-growth, fast-paced startup environment with shifting priorities and minimal structure

Nice-to-Haves

• Experience managing demo engineering teams and defining product roadmaps in a SaaS company
• Background in financial technology, accounting systems, or enterprise software
• Understanding of ERPs like Netsuite, Sage Intacct, Quickbooks and others

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF
• Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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