DevOps Engineer

About Offworld:

Offworld Industries Ltd. (Offworld) is the independent studio behind the successful military first-person shooter game, “Squad”. Offworld was formed in 2014 by more than 15 developers who had worked together on the well-known Project Reality mod for Battlefield 2. The founding purpose of the team was to bring a standalone successor of this acclaimed mod to market and build a game development studio and a livelihood from that foundation. 

Fast forward to 2024, Offworld has over 140 employees and is rapidly growing. We have been expanding the studio into serving as a publisher supporting mods and have just announced our upcoming title "Starship Troopers: Extermination", a 16-player PvE first-person shooter based on the 1997 cult-classic film.

We are built on passion, unified spirit and continuing efforts to break the mold. We strive to become a leader in creating large-scale multiplayer games as well as supplying others with the ability to do the same. We are looking for a talented DevOps Engineer for our current and upcoming Unreal Engine based multiplayer games. If you are passionate about making great games and a team player, we are looking for you!

Job Duties:

• Design, implement, test, deploy, revise, troubleshoot, and manage software that improves automation, release management, observability, security, scalability, and availability in a cost-effective manner without sacrificing stability.
• Improve, maintain, monitor, and troubleshoot the studio’s cloud and on-premise infrastructure in a cost-effective manner while maintaining stability and availability.
• Create quality-of-life improvement tools and automate high-valued manual processes.
• Manage production and non-production workloads in virtualized environments.
• Expand and maintain cloud-first monitoring, logging, and alerting tools and processes that support 24/7 enterprise platforms.
• Automate data visualization for monitoring, alerting and investigation purposes.
• Monitor and resolve infrastructure performance and security issues; perform root cause analysis on applications and systems across domains and platforms.
• Apply and expand security best practices by leveraging industry standards and established security processes and solutions.
• Practice and provide guidance on DevOps principles and best practices.
• Collaborate with team members to define and document project requirements, implementation and procedures for system troubleshooting and maintenance.
• Enhance the company’s IT infrastructure security protocols and ensure that systems are safe and secure against cybersecurity threats.
• Conduct regular performance analysis on our cloud and on-premise infrastructure.
• Engage in technical design decisions across teams to ensure that solutions meet business requirements, and data and architectural designs are documented, consistent, flexible, maintainable, and cost-effective.
• Provide recommendations for architecture and process improvements, including identifying and evaluating new technologies that could benefit the company.
• Champion software development best practices and engage in code reviews.
• Be able to accommodate non-standard working hours and be on-call when necessitated by business needs.

Requirements/What you bring to Offworld:

• Bachelor’s degree in Computer Science, Engineering, or related IT discipline.
• 5+ years of production-level experience as a DevOps Engineer or Cloud Engineer.
• Deep knowledge of AWS Well Architected Framework and experience deploying and maintaining distributed systems in AWS.
• Demonstrated competency with AWS CLI tool and AWS services, such as ECS, EC2, EBS, ELB, ECR, S3, DynamoDB, RDS, VPC, IAM, CloudFront, CloudWatch, WAF, CloudTrail, ElastiCache, Lambda, OpenSearch, and Route 53.
• 5+ years of experience in system architecture, scalability, reliability, and performance in a SaaS environment.
• 5+ years of production-level experience using IaC tools, such as Terraform and CDKTF, and CaC tools such as Ansible and Chef.
• 5+ years of experience using automation frameworks and supporting tools, such as Jenkins, TeamCity and GitLab, for automated testing and CI/CD pipelines.
• 5+ years of experience in deploying and managing containers, such as Docker, Kubernetes, and related orchestration technologies.
• 5+ years of experience in coding or scripting languages with at least two of the following: Shell, Perl, Python, PowerShell, Java, JS/NodeJS, Go, and Bash.
• Proficient with SCM Tools like Perforce, Gitlab, GitHub, etc.
• Experience with agile methodologies (SCRUM or Kanban).
• Experience working on cross-functional teams and collaboratively with peers.
• Experience in monitoring and logging systems in AWS using native services.
• Strong understanding of how to secure cloud environments and meet compliance requirements.

• Strong technical foundation in deploying and administering the following Operating Systems: Linux (Ubuntu and/or Centos) and Windows (10/11 and /or Server 2019).
• Good understanding and working knowledge of database technologies (SQL, NoSQL, and NewSQL; persistent and in-memory).
• 5+ years of production-level experience deploying, configuring, and administering virtualized resources in Hyper-V, Proxmox, or VMWare.

Preferred Qualifications:

• Experience working in a technical role for a game studio.
• Experience in designing, managing, or supporting a multi-cloud environment.
• Familiarity with productivity and project management tools like Jira, Confluence.
• Experience in mentoring and executing Agile, Lean, and Continuous Delivery best practices.
• Experience in creation of highly automated infrastructures.
• Comprehensive knowledge regarding contemporary processes and methodologies for development and operations.
• Experience in deploying Disaster Recovery (DR) and High Availability (HA) strategy in AWS and deployment across regions.
• 5+ years building software from source, managing third party dynamic libraries, identifying build-time issues and incompatibilities.
• Experience with observability tools, e.g. Grafana, Prometheus, OpenTelemetry.
• 5+ years of experience with Web & Internet Technologies, such as REST services, OAuth 2, SSL Certificates, DNS, SMTP, etc.
• Proficient with tools such as browser Inspect, Postman, Curl.
• 5+ years of experience configuring, managing, and supporting Application/Web Servers, such as Apache HTTPD and NGINX.
• 5+ years of experience with Linux/Unix system-level tools such as LogRotate, Cron, user/group permissions model, services, sockets and I/O.
• Experience in a Support role, working with other application and/or Ops teams in resolving issues/incidents.
•  Experience in being on-call for supporting a user-facing, production environment.
• Professional experience in managing networks, routers and firewalls.
• A demonstrated ability to explain complex technical issues to all audiences.
• Experience in leading team meetings, giving clear and concise project/task updates in written and verbal form to non-technical team members.

Other Expectations:

• Eagerness to learn and expand your skill set.
• Clear and efficient written and verbal communication skills in English.
• Exceptional organizational skills and effective at estimating and prioritizing tasks.
• Self-starter that can work independently, engage and influence others in the support and maintenance of the studio’s cloud and on-premise infrastructure.
• A sense of urgency while devising efficient solutions to the right problems.
• A problem-solving attitude and a collaborative team spirit.
• Proficient at time management and working independently and collaboratively.

This is a full-time permanent position with the requirement to work from our office at least 3 days a week.

The typical salary range for this position is $110,000 - $135,000 CAD per year and is subject to change. The final agreed upon salary is based on work location and may vary depending on factors such as job-related knowledge, skills, and experience.

This role offers:

• Extended health and dental benefits
• Wellness and health spending accounts
• Retirement savings plan
• 3 weeks of paid vacation and 2 weeks of paid studio shutdown over the December holiday period
• Wonderful colleagues!

If you meet the above qualifications, and Offworld sounds like the kind of company you want to be a part of, please apply now with a cover letter and a copy of your resume. Short-listed candidates will be required to perform a coding test.

Offworld Industries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender, sexual orientation, age, marital status, physical and/or mental handicap, financial ability or any other characteristic protected by law.