Director, Client Leadership

1 Month ago • 8 Years + • $94,000 PA - $152,375 PA

Job Summary

Job Description

As a Director, Client Leadership, you will be a key player in fostering relationships, strategizing campaigns, and overseeing project delivery. You will serve as the primary client contact, manage daily communications, and lead teams in campaign production. Responsibilities include identifying and resolving client issues, providing valuable feedback, collaborating with agency partners, and developing direct reports. This role requires championing creative work, navigating the evolving environment, and ensuring client satisfaction. The role involves a hybrid work schedule. The job description includes responsibilities such as managing client relationships, leading campaign production, overseeing account operations, identifying client issues and providing solutions, providing feedback, collaborating with agency partners, creating development plans, and inspiring confidence.
Must have:
  • 8+ years of agency account management experience
  • Experience as an account team leader/senior client advisor
  • Project management expert
Perks:
  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave

Job Details

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. We do it daily for notable brands. Our borderless approach allows us to assemble great people around each brief, tapping into the expertise of the 9,000+ people in dentsu international's global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

Job Description:

This role will report into the VP, Account Management.

You will champion strategically and creatively thoughtful work, be a true partner to clients, show a passion for the brand and category, and easily navigate an ever-evolving environment.

Responsibilities

  • Be a primary day-to-day client contact across several large-scale projects
  • You will manage the client relationships and communication daily
  • You will lead teams through campaign production and delivery
  • Oversee all account operations as it relates to the business of the agency
  • Identify client issues and work with our agency partners to provide solutions
  • You will provide honest and valuable feedback and recommendations to agency team
  • Collaborate with agency partners as an IAT leader
  • Create applicable development plans for direct reports
  • Inspire agency and client confidence and seek opportunities to advance the client relationship

Qualifications

  • Minimum 8 years of integrated agency account management experience
  • Experience as an account team leader/senior client advisor
  • Project management expert
  • Experience overseeing and mentoring more junior team members

This role will have a hybrid work schedule; Employees will work both on-site and off-site, with the primary office location being in San Francisco.

Additional Information

The annual salary range for this position is $94,000 - $152,375/year. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

  • Medical, vision, and dental insurance,
  • Life insurance,
  • Short-term and long-term disability insurance,
  • 401k,
  • Flexible paid time off,
  • At least 15 paid holidays per year,
  • Paid sick and safe leave, and
  • Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the "Apply" button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

#LI-AS2

#LI-Hybrid

Location:

San Francisco - California St

Brand:

Dentsu Creative

Time Type:

Full time

Contract Type:

Permanent

Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. 

 

Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.  

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About The Company

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

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