Employee Experience Specialist

1 Month ago • 3 Years +

Job Summary

Job Description

The Employee Experience Specialist is responsible for fostering a high-performance culture and supporting various employee-related programs. This role involves coordinating performance reviews, leading onboarding programs, delivering training sessions, and supporting Diversity, Equity, and Inclusion initiatives. The specialist also manages employee recognition programs, supports Employee Resource Groups, and conducts employee check-ins. Additionally, they coordinate the global mobility transfer process. The ideal candidate should be proactive, results-oriented, and able to manage multiple projects in a fast-paced environment. They should have a Win-Win-Win and Hop on the Roller Coaster mentality.
Must have:
  • Bachelor's degree or equivalent work experience is required.
  • 3+ years of relevant professional experience is required.
  • 2+ years of experience within human resources, preferred.
  • Experience with Google Suite is preferred.
  • Proven track record of achieving deadlines and exceeding goals.
  • Fosters a culture of effective collaboration.
  • Organized, so multiple projects can be managed at a time.
  • Ability to work with global partners in Europe and India.
  • Google suite expertise - Sheets, Docs, Forms, Slides, Sites.
  • Excellent written and verbal communication skills.
Perks:
  • Performance-based bonus or commission (for eligible roles)
  • Competitive benefits, 401k matching plan and wellness resources
  • Chance to earn stock options for top-performers
  • Paid parental leave
  • Paid company & flex holidays
  • ZINGy environment: quarterly events, team outings, and MORE!

Job Details

SUMMARY

The Employee Experience Specialist is a trusted culture champ, and someone who thrives in tackling multiple projects at a time.  You’re an ideal fit if you take initiative, are results-oriented, and understand the importance of building a scalable high-performance culture and celebrating success along the way. Get a glimpse of our culture by following us on LinkedIn.

Your Day to Day:

  • Supports a dotONE (1 in 1000) high performance culture by bringing the D20 (Disconnect-2-Zero) between employees and managers through ongoing resources and training sessions.
  • Supports the performance review process by coordinating performance data, preparing for talent calibrations and ensuring talent management is ongoing throughout the year.
  • Leads the preparation and execution of new hire orientation and onboarding programs, ensuring employees at all levels are enabled for success for day 1 and beyond.
  • Supports the delivery of training sessions by preparing materials, communicating with all stakeholders, managing attendance, being the participant point of contact, and assisting in training session delivery. 
  • Supports Diversity, Equity, and Inclusion programming through training session content creation, event coordination, participation, marketing, and delivery.
  • Coordinates small and large scaled employee recognition programs & delivery. 
  • Acts as the point of contact and support for Employee Resource Groups through charter and goal reviews, budget review, event support, participation, marketing, and delivery.
  • Conducts proactive one-on-one employee check ins to understand wins and challenges in the workplace and develops action plans to champion changes that may be needed.
  • Coordinates the global mobility transfer process for arrival and start of internal transfers to the US, Houston office.
  • Other duties or projects may be assigned.

Essential Mindsets:

  • Win-Win-Win Mentality - Is proactive about addressing concerns and proposing balanced decision making between the employee, manager, and company.
  • Hop on the Roller Coaster Mentality - embraces change and is humble enough to jump in and do everything from HR administrative duties to critical thinking sessions yet agile enough to at hyper speed.

To be successful, you'll need:

Education:

  • Bachelor’s degree or equivalent work experience is required.

Experience:

  • 3+ years of relevant professional experience.
  • 2+ years of experience within human resources, preferred.
  • Experience with Google Suite, preferred.

Critical Knowledge, Skills, and Abilities Requirements:

  • Proven track record of achieving deadlines and exceeding goals.
  • Proven track record of excelling in a fast-paced, dynamic environment with rapidly changing priorities that require you to pivot quickly.
  • Fosters a culture of effective collaboration to seek context and understanding, create connection, engage in dialogue, and meet outcomes.
  • Organized, so multiple projects can be managed at a time
  • Ability to work with global partners in Europe and India, requiring meetings that meet needs across multiple time zones
  • Google suite expertise - Sheets, Docs, Forms, Slides, Sites.
  • Excellent written and verbal communication skills.

Perks & Benefits:

  • Performance-based bonus or commission (for eligible roles)
  • Competitive benefits, 401k matching plan and wellness resources
  • Chance to earn stock options for top-performers
  • Paid parental leave
  • Paid company & flex holidays
  • ZINGy environment: quarterly events, team outings, and MORE!

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About The Company

We are Pragmatists. Today, there are 3 distinct types of companies: the Pretenders, the Fairytale Startups, and the Pragmatists. At our core, we embody the latter. We prefer to keep it real. Unlike the Pretenders, we want our core values to guide decisioning and show up in the way people think, feel and act on a daily basis. Instead of being a Fairytale Startup, we want our people to think of us as their work home away from home (not a theme park) and to feel that they are making a huge impact. Our employees use their creativity and talent to invent new solutions, meet demands, and offer the most effective services/products.

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