Engineering Manager - Technical Operations

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

This critical leadership role will be part of our larger Technical Operations organization where we apply customer focused engineering to ensure the high reliability of our PlayStation platform, while enabling our development teams to deliver new and exciting features for our players, creators and publishers! This particular role will focus on the software development of commerce tools, and ensuring flawless technical integration, and a high degree of reliability with our various external commerce vendors.

As a strategic leader, you will contribute and drive towards the vision of SIE’s Tech Ops organization, ensuring scalable, robust solutions that support key business outcomes. You will lead a distributed team who specializes in both software development, and site reliability engineering.

This highly multi-functional role works closely with leaders and teams across software development, platform engineering, data, product, PMO, and business to gain high levels of insight, alignment and efficiency within our commerce domain.

Responsibilities:

• Leading, mentoring, and managing a team of engineers to develop tools, safeguard our commerce platform and enable other development teams around them
• Own the development, maintenance and day to day operations of internal commerce software tools
• Develop close professional relationships with third party commerce vendors, and ensure they uphold high standards of operational maturity to match the demands of PlayStation's players and partners
• Build solutions to creatively compile, visualize and share payment and commerce related analytics and data. Apply the latest techniques and tools to analyze that data, summarize patterns, and identify anomalies
• Roadmap, and drive concurrent projects by estimating, planning, architecting and delivering against outcomes to continuously improve our business and commerce software stack

Basic Qualifications:

• Proven track record of leading high performing engineering teams
• Breadth and depth of experience building, developing and operating complex software platforms and highly scalable/available software
• 7+ years of experience in Software development
• 3+ years of experience in a technical leadership or engineering manager role.
• 3+ years in Site Reliability Engineering (SRE) or significant exposure to large scale production operations
• Excellent written and verbal communication skills
• Ability to communicate complex technical information in a clear and concise manner to executives and non-technical leaders

Preferred Qualifications:

• BS or Master’s Degree in Engineering, Computer Science or equivalent experience
• Experience with distributed systems / micro service architecture.
• Experience in deploying, operating, and running services in AWS and/or GCP
• Experience with full-stack software development including, but not limited to Java API development, JavaScript, React.js, QA, SQL/NoSQL data layers, etc.

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.