As a Financial Operations Associate for Disney Cruise Line, you will be responsible for providing support to the Financial Operations team. This role includes collaborating with internal and external business partners, resolving financial inquiries, creating and reconciling travel agency accounts, and ensuring compliance with company guidelines. You will also be involved in research, analysis, and reconciliation of shipboard inquiries and vendor onboarding.

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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 <h4>Job Summary:</h4> 
 <div class="additional-field-value-razor">“Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew, and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community.”As a Financial Operations Associate for Disney Cruise Line, you will provide support for the Financial Operations team. This role provides guidance and support to our internal and external business partners including Shoreside Guest Services, Inside Sales, Guest Communications, and other key stakeholders to ensure prompt resolution to financial inquiries. &nbsp;This role also creates, maintains, and reconciles travel agency accounts. This role will have direct contact with Travel Agencies.&nbsp;The Financial Operations Associate reports to the Financial Operations Manager and sits in Singapore.&nbsp;Responsibilities:<ul><li>Analyze and reconcile various daily and weekly reports.&nbsp;</li><li>Collaborate with internal and external partners to drive results.&nbsp;</li><li>Act as subject matter expert in pre/post cruise financial escalations.</li><li>Initiate and reconcile travel agency accounts to ensure compliance within company guidelines.</li><li>Research, analyze, and reconcile shipboard inquiries and collaborate with internal business partners on the resolution.</li><li>Coordinate the onboarding of Travel Agency vendors into the Disney Supplier Management Portal, while partnering with Disney Worldwide Shared Services for issue resolution</li><li>Troubleshoot technology issues related to accounting and financial rules.&nbsp;</li><li>Provide guidance and expertise to internal/external partners to assist in interpreting financial transactions.</li><li>Research and reconcile escalated inquiries and support partners to ensure compliance with contractual and regulatory obligations.</li><li>Undertake other assigned projects and duties by leadership.&nbsp;</li><li></li></ul>Basic Qualifications:&nbsp;<ul><li>1+ years’ operations or office experience.&nbsp;</li><li>Possesses robust organizational and decision-making skills, displaying meticulous attention to detail.&nbsp;</li><li>Showcased exceptional analytical and problem-solving abilities while consistently meeting deadlines and balancing multiple priorities in a dynamic work environment.&nbsp;</li><li>Excels in clear and concise verbal and written communication, comfortable engaging with individuals at all organizational levels.&nbsp;</li><li>Proactively seeks out opportunities for process improvements and the streamlining of manual functions.&nbsp;</li><li>Demonstrated proficiency in Microsoft Excel with the ability to learn new software.</li><li>Demonstrated strong partnership/networking with ability to manage conflict resolution.&nbsp;</li><li>Capable of working proactively, independently, and collaboratively as a strategic team partner with strong follow through.&nbsp;</li><li>Proven ability to adapt to change management initiatives.&nbsp;</li><li>Proven ability to be resourceful, decisive, confident under pressure, and comfortable working in a fast paced, growth-oriented environment.</li><li></li></ul>Preferred Qualifications:&nbsp;<ul><li>Proficient understanding of accounting fundamentals, GAAP and SOX</li><li>Proficient in SAP, Seaware, Business Object, Fidelio, Microsoft suite of products&nbsp;</li><li>Familiarity with and comprehension of policies and procedures for Disney Cruise Line&nbsp;</li><li></li></ul>Required Education:<ul><li>Bachelor’s Degree or equivalent work experience.</li></ul>The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.#LI-DNI &nbsp;</div>
 
 
 
 
 
 
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Financial Operations Associate