Head of Insurance Implementations and Onboarding

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

Get To Know The Team:

The role is focused on leading a specialized practice that implements and onboards Investment Accounting and Operations for insurance firms. Suitable candidates will need to demonstrate a strong approach and methodology to project delivery and a track record in managing large teams, ensuring consistent and successful delivery, and the ability to engage at executive levels while working on details with teams.

The position is expected to lead and drive the business to the next level servicing clients to a high standard and ensuring our current success is maintained and improved upon.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Lead, manage and mentor a global team of consultants delivering client projects.
• Define best practice implementation methodology. Understand existing methodologies in place and make recommendations for improvements for implementations to become more repeatable and efficient.
• Develop a strong understanding of product capabilities across insurance accounting, performance measurement, reporting and related services, ideally prior experience with similar products
• Work very closely with the Outsourcing and Software teams,
• Provide oversight of all projects. Track status of projects and provide guidance to implementation teams. Update key internal stakeholders on status. Work with senior management to help resolve any major issues & risks
• Work with Product Management to ensure product roadmap delivers align to project timelines, make recommendations for improvements that could make implementations more efficient and successful
• Working with Sales and business leaders to understand pipeline of implementations and projects, ensuring that teams are pro-actively preparing for the upcoming workloads
• Allocate and schedule resources to projects, ensuring that they have the skills to perform the project activities that is required of them
• Support Business Development & Solutions teams in winning new business – this includes supporting RFP completion, sizing implementations, client presentations or any other activity which aids the development of the Institutional & Investment Management business
• Lead the team effectively with focus on good people management practices
• Help manage the key performance indicators for the role including revenue, margin, utilization, client satisfaction, stakeholder satisfaction and employee morale.
• Provide financial forecasting and reconciliation to forecast and budget

What You Will Bring:

• Significant prior experience of delivering software implementation and / or outsourcing onboarding for insurance investment accounting
• Financial industry experience, specifically strong industry background knowledge within Insurance accounting and operations
• Experience defining, managing and governing project management
• Good general knowledge cloud first multitenant architecture and deployments
• Strong judgment, risk & issues management, and problem analysis techniques
• Ability to troubleshoot details while maintaining the “big picture” view
• Ability to manage high pressure client situations and build trust with the clients
• Ability to prioritize multiple simultaneous issues
• Ability to present and communicate at a senior stakeholder level (internally & externally)
• Ability to synthesize and communicate complex technical, product and business issues
• Self-motivated, “Find a way to get it done” attitude
• Outstanding time management skills and attention to details

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.