IT Support Assistant (Part-Time)

Position: IT Support Assistant

Job Type: Part-Time (approx. 15 hrs/week)

Location: Copenhagen K (On-site only) ❗

Ahoy, fellow miners! 👋

We’re on the hunt for a Part-Time IT Support Assistant to join our team!

Who We Are:

Based in the heart of Copenhagen, Ghost Ship Games is a passionate, close-knit studio of 50 gamers. Guided by our “Co-op First” philosophy, we proudly created Deep Rock Galactic, one of Steam’s top 100 games, and we are supported by one of the friendliest player communities.

Please scroll down the page and use the links to learn more about us and our games.

Our Approach:

At GSG, we take a pragmatic, hands-on approach to our work. We prioritize teamwork, flexibility, and proactivity. Collaboration is central to everything we do. We believe the best results come from sharing ideas and refining them based on further feedback.

What This Means for You:

We value clear communication, adaptability, and a proactive approach to troubleshooting technical issues.

This means being comfortable experimenting with different solutions, sharing opinions, receiving and incorporating feedback, being open, and willing to help those around you.

Who You Are and What You Will Be Doing:

You are a student with at least 1½ years remaining in your studies or a specialist at the start of your career with an interest in the IT side of games. You thrive in a collaborative environment, enjoy tackling challenges, adapt quickly, and maintain a flexible approach.

It is essential that you:

• Have insight and knowledge of Windows troubleshooting.

• Possess basic knowledge of computer hardware.

• Have basic troubleshooting skills for computer hardware.

Desirable, but not mandatory:

• Experience with networks.

• Experience with Windows/Linux servers.

Personality-wise:

You are curious and service-minded. You can easily face and solve problems, and you are capable of taking responsibility for your tasks and working independently with limited assistance.

Your Day-to-Day Tasks Could Include:

• Assist the team with basic tech problems.

• Set up and manage AV solutions and workstations.

• Manage assets.

• Handle user management and access across multiple platforms.

• Repair equipment and hardware.

Additional duties:

• Clean up the server room and organize hardware.

• Light handyperson work.

If there's time and you're interested:

• Troubleshoot hardware, AV, software, and network issues.

• Take requests and order new hardware and equipment.

• Provide server maintenance.

• Provide network maintenance.

What We Offer:

• Flexible hours.

• Competitive salary with an annual bonus.

• Strong pension plan.

• Health and dental insurance.

• Paid parental leave.

• Vacation in accordance with the Salaried Employees Act (Funktionærlov).

• Child sick leave.

• Spacious office in Gothersgade with lunch and plenty of social shenanigans. 

Practical Information:

• If you are a student, you must have at least 1½ years remaining in your studies.

• Strong Danish and English (fluent English is essential as it is our company language).

• You must reside in Copenhagen or be within commuting distance to be considered for this position.

• Applications are reviewed continuously, so the position will remain open until we find the perfect fit.

Application:

Time is gold, so let’s keep it brief! No cover letter is needed—just focus on your application responses, and CV. 😊

Review & Interviews:

Your application will be reviewed by People & Culture and IT support, followed by 2-3 interview rounds. The first round is a 30-minute chat with a current IT support team member to assess your skills and alignment with our workflow. The second round, lasting about an hour, includes People & Culture, the IT support team, and the CEO, giving us a chance to get to know each other more deeply. If needed, a third round may be scheduled for further clarification.

We welcome everyone to apply! Your unique background strengthens our crew. 

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