Live Producer

1 Month ago • 3-5 Years • Game Production • $60,000 PA - $140,000 PA

Job Summary

Job Description

As a Live Producer at Bethesda Game Studios, you'll monitor and manage the health of live mobile titles, overseeing updates, hotfixes, and 1st party portal management (Android/iOS). Responsibilities include managing sales and events, collaborating with QA, Community, and Customer Service, prioritizing initiatives based on data, and communicating product status to leadership. You'll manage external partnerships and address live environment issues. The ideal candidate has 3+ years of game production or equivalent experience, managing online titles/services, and mobile game development. Experience with cloud services and online game infrastructure is crucial, along with exceptional communication and attention to detail.
Must have:
  • 3+ years game production experience
  • Online title/service operation management
  • Mobile game development & publishing
  • Complex project planning & delivery
  • Cloud services & online game infrastructure familiarity
  • Exceptional communication & attention to detail
Good to have:
  • Agile game development experience (Scrum, Kanban)
  • Experience in game design, art, engineering, QA
  • Jira, Confluence, MS Office Suite proficiency
  • Experience with Google Play & App Store Connect
  • Familiarity with Jenkins or Teamcity
  • On-call experience
  • Strong familiarity with BGS console and mobile games
Perks:
  • Competitive salary
  • Generous benefits program
  • Healthcare benefits
  • 401(k) plan and company match
  • Paid time off
  • Paid sick and mental health time
  • Paid holidays

Job Details

Come join Bethesda Game Studios, the award-winning development team behind Starfield, The Elder Scrolls and Fallout. Bethesda Game Studios strives to offer its employees a well-balanced home and work life by providing competitive salaries, a generous benefits program, and offices located in some of North America’s best cities.

With a goal of creating a culture as fun and diverse as our games and our players, we welcome applicants with unique skillsets, experience levels and backgrounds. If you are passionate about making a meaningful contribution to some of the most significant games in the industry we’d love to hear from you!

We will consider candidates for any of our four Bethesda Game Studios office locations: Rockville, MD; Montreal, Quebec; Austin, TX; Dallas, TX.

Responsibilities

Your Daily Life at Bethesda Game Studios

As Live Producer, you will...

  • Monitor and manage the health of live Bethesda Game Studios mobile titles

  • Manage scheduling, testing, deployment, and communication of game updates and hotfixes

  • Manage 1st party portals (Android and iOS) for promotion and publishing of updates.

  • Manage the setup and promotion of sales and events including working with community and marketing/PR

  • Collaborate with QA, Community, and Customer Service to triage issues found in the live environments

  • Prioritize department initiatives based on data driven decision making

  • Communicate product health/status with the leadership group regarding product risks and challenges with solutions to address them

  • Manage external partner relationships working to make games updates and hotfixes

Qualifications

What Makes You S.P.E.C.I.A.L.

  • You have a minimum of 3 years of game production or equivalent experience

  • You are experienced in a position where you managed the operation of an online title or service

  • You have experience developing and publishing mobile games

  • You have demonstrated ability to plan, track, and deliver on complex, multi-disciplinary projects

  • You are familiar with cloud services and online game infrastructures

  • You possess exceptional attention to detail and communication skills

  • You are comfortable to communicate with senior management

  • You are familiar with cloud technologies and managing online services

Preferred Skills

Bonus Skills

  • You are experienced with Agile game development: Scrum, Kanban, Feature-driven development

  • You have experience in the following game disciplines: design, art, engineering, QA

  • You are familiar with Jira, Confluence, and the MS Office suite

  • You have worked with 1st party support services including GooglePlay and App Store Connect

  • You are familiar with deployment services such as Jenkins or Teamcity

  • You have experience as an on-call resource

  • You have strong familiarity with BGS console and mobile games

Salary Range

Live Producer - The typical base pay range for this position at the start of employment is expected to be between $60,000 - $140,000 per year.

ZeniMax has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate’s primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

At ZeniMax certain roles are eligible for additional rewards, such as merit increases and discretionary bonuses. These awards are allocated based on individual performance and are not guaranteed. Benefits/perks listed here may vary depending on the nature of employment with ZeniMax and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.

This position is in a union and represented by the Communication Workers of America.

We embrace diversity, equity, and inclusion in everything we do – from recruiting for our studios, publishing and operations to fostering safe and respectful workplaces that encourage collaboration. Our culture is based on principles of respect, inclusion, and fair treatment and we welcome anyone into our family without regard to race, religion, gender identity, sexual orientation, or age.

Our diversity fuels our innovation and inspires us to create game worlds that bring us closer to the global community of players we serve.

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