Manager Event Security/Driver

Who are we hiring?

The Sphere Manager of Security will oversee the operational proficiency and training curriculum of Security Supervisors, and Officers at The Sphere. This position will work closely with other Sphere Leaders to help provide a Safe, Secure, and Friendly environment, while ensuring the highest-level customer service experiences for all visitors, vendors, and employees of The Sphere Property. This position will report to the Director of Security.

What will you do?

• Provide a Safe, Secure, & Friendly environment with world class customer service to visitors, vendors, and employees at The Sphere Property.
• Will assist Security Leadership teams and local law enforcement to develop and implement periodic threat-based scenario table-top exercises and familiarization walk-throughs of appropriate Sphere Property.
• Provides logistical support and transportation of Executives, high-profile clients, guests, and family members.
• Execute proactive measures to ensure the safety of the client; i.e. advance work, research, collection of applicable information.
• Ability to check traffic, road conditions and plan alternate routes to ensure an on-time arrival.
• Responsible for maintaining the cleanliness of the vehicle (interior and exterior)
• Maintains a travel log and any additional billing information/notes as needed.
• Ensure the proficiency and operation of the MSG Proprietary Security Team and 3rd party Security Teams through documented training procedures and daily operational oversight.
• Develop/Maintain/Implement security SOPs, Training Curriculum, and Security best practices.
• Ensure consistency & high level of execution by security personnel of all policies, standards, and procedures of The Sphere Property.
• Plan, coordinate, and manage security support for entertainment and sports events.
• Where appropriate, act as a liaison with local law enforcement, client representatives, talent/sports team security and outside agencies.
• Conduct periodic security risk assessments, physical security assessments, and threat assessments at The Sphere Property.
• Troubleshoot, document, and resolve security incidents and/or problems including those affecting clients, guests, and/or staff.
• Collaborate with internal departments and external clients to minimize expense and maximize budgeted results while maintaining optimal operating efficiency.
• In tandem with Production team, oversee load-in and installation of equipment by defined deadlines in Sphere. 
• Perform other general security duties as needed to support the Threat Management division.

What do you need to succeed?

• The ideal candidate will have a minimum of 5-8 years’ Security/Operations experience with a proven history of Supervising a large (20 or more) Member Team.
• The ideal candidate will have extensive prior law enforcement and/or corporate security experience, substantial executive chauffeur experience and be extremely familiar with the local area. 
• Strict confidentiality, professionalism, dependability, and situational sensitivity is essential.
• Candidates must show demonstrated experience interfacing with high level executives from diverse arenas (C-Suite Executive relations is essential), excellent communication and interpersonal skills are required. 
• Able to schedule and manage intricate travel arrangements and anticipate all contingencies.
• Demonstrated knowledge of both physical & technical security measures and best practices.
• Ability to train and manage cross functional teams while building internal and external relationships.
• Ability to hold team accountable for outcomes and monitor performance.
• Demonstrated experience coaching, mentoring, and developing staff to perform at high levels.
• Strong interpersonal/customer service skills with excellent verbal & written communication skills. Self-Starter Able to work under pressure and meet deadlines, while managing multiple tasks.
• Proficiency in Microsoft Office required.
• College Degree Preferred. Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are considered. 
• Must be willing to travel to other locations as required.
• Must be flexible and adaptive to an ever-changing security environment in order to meet company needs.

Special Requirements

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Must pass a physical fitness examination.
• Ability to travel as required in support of investigations or security operations. 
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.
• Must be willing to travel to other locations as required.
• Must be flexible and adaptive to an ever-changing security environment in order to meet company needs.
• This position requires a valid Nevada State driver’s license.
•  Certifications
  • Alcohol Certification Card
  • Sheriff’s Card

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