Massage Therapist

1 Month ago • All levels

Job Summary

Job Description

Aulani, A Disney Resort and Spa is seeking a part-time Massage Therapist. Responsibilities include providing exceptional guest service, administering massages and other related spa services, applying various substances to guests' bodies, maintaining sanitation and sterilization standards, and promoting spa services and products. The therapist will be responsible for properly caring for equipment and managing product usage efficiently. Knowledge of all services and products is essential, along with the ability to educate and train guests. The position requires a valid Hawaii Massage Therapist license, excellent communication skills, and experience in a spa or hotel environment. The ability to handle difficult situations and anticipate guest needs is also critical. Part-time availability includes at least three full days, with one weekend day required. Up to 40 hours per week may be required during training. Perks include tuition assistance, free lunch, free parking, and free theme park admission.
Must have:
  • Licensed Massage Therapist (Hawaii)
  • Excellent guest service skills
  • Experience in spa/hotel environment
  • Knowledge of spa services & products
Good to have:
  • Basic computer knowledge
  • Experience handling difficult situations
Perks:
  • Tuition assistance
  • Free lunch
  • Free parking
  • Free theme park admission

Job Details

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
Responsible for providing exceptional guest service while providing massages/other related services to guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved substances to the guests body.

Responsibilities:

  • Provide consistent professional massage treatments in accordance with Spa protocols and accepted certification practices
  • Ability to properly apply alcohol, lubricants and other substances to the guests body
  • Ability to massage body by properly kneading, rubbing and stroking the flesh to stimulate circulation, relax tight muscles and provide other beneficial effects
  • Properly care for equipment and us proper amounts of products to be cost effective
  • Possess complete knowledge of all services and products while educating and training guests.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
  • Perform prep work and properly clean and restock room as required
  • Actively promote spa, treatments, services, sessions and retail as well as programs and promotions
  • Handle guests questions and concerns professionally and courteously
  • Provide accurate and immediate responses to all requests by guests ensuring complete guest satisfaction
  • Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current spa trends
  • Must be able to perform all massage treatments offered by Resort spa

Basic Qualifications:

  • Licensed Massage Therapist with the State of Hawaii
  • Must have enthusiasm and possess excellent guest service skills
  • Excellent communication and listening skills
  • Previous experience in a Spa or Hotel environment
  • Previous experience with ability to handle difficult/sensitive situations with minimal/no supervision
  • Ability to confidently utilize service recovery methods
  • Proactive in anticipating guest needs
  • Knowledgeable about Resort and surrounding area
  • Must be at least 18 years of age to be considered for this role

Preferred Qualifications:

  • Previous Massage Therapist experience preferred
  • Basic computer knowledge

Additional Information:

SCHEDULE AVAILABILTY
Part-Time: Must be available for a minimum of 3 full days of availability, including one weekend day (Saturday or Sunday). Must be available to work up to 40 hours per week during training.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

IMPORTANT:
You may only apply once in a three (3) month period. If you have applied within the last three (3) months, please log in to your account to view your current application status.

Keyword: Aulani Casting, Laniwaispa
©Disney is an equal opportunity employer. Drawing creativity from diversity.

The pay rate for this role in Hawaii is $15.00 per hour, plus commission and gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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