Office Manager

We are the makers of casual mobile hit Love & Pies, which launched in September 2021 and has now found its way into the hands of millions of players worldwide. We’re backed by Supercell, one of the biggest and best in the industry.

We make snackable yet nourishing games for everyone—built to fit into your daily life but with the emotional depth of your favourite TV show. Our team always comes first at Trailmix, and our culture is built on high performance and high care. We strive to be the best versions of ourselves, but always within an environment based on inclusivity, respect, and safety, no matter who you are or where you come from.

The Opportunity

We're seeking a highly motivated and dynamic Office Manager to join us on our exciting journey. As Office Manager, you will be an advocate for our mission and reflect this in the experience you help create for our employees.

As our Office Manager, you will report to the People Operations Director and work alongside a passionate People and Talent team. This role is key to running our London office, currently occupied by 80 people, ensuring smooth day-to-day operations and building a vibrant and positive workplace culture. It is all about creating an environment where our team can thrive.

The Day to Day

• Be the first point of contact for all office-related inquiries and visitors.
• Managing daily office operations, including meeting room bookings, administrative tasks, and logistical support.
• Ensure health & safety regulations are followed, including keeping policies and documentation up to date, conducting risk assessments, and overseeing first aid and fire marshall training.
• Bring our office to life with exciting meetings, events, and socials that connect our team with the wider people team.
• Coordinate with suppliers, contractors, and building management, as well as manage our office supplies.
• Build and manage our London and Berlin office budget while ensuring all expenses are recorded and on track.
• Partner with the People & Office Coordinator to enhance our onboarding process by taking charge of office orientation for new Trailmixers, and continue to build a culture of inclusivity and belonging.
• Build and maintain strong relationships with internal stakeholders, promote collaboration and communication across teams and ensure we meet operational needs.
• Be a key player in creating an inspiring, inclusive office space that promotes creativity and innovation.
• Partner with our Berlin Studio Manager to ensure our office experience across both studios is aligned.
• Support managing our Berlin Studio, including potential tasks such as coordinating suppliers, overseeing office maintenance, and assisting with office space searches.
• Champion and lead diversity and inclusion initiatives, making our office a place where everyone feels valued and respected.
• Continuously evaluate and improve our culture-building initiatives and incentive programs to keep our team engaged and motivated.
• Continuously look to improve the office experience for our Trailmixers so it is a dynamic and creative working environment for all.
• Support the broader people team on company-wide initiatives such as away days and other projects.
• Lead by example, demonstrating enthusiasm, positivity, and a commitment to fostering a supportive and rewarding work environment for all employees.
• Monitor and promptly address all inquiries and requests submitted through our ticketing system concerning office-related matters.
• Support the People and Office coordinator with travel bookings as and when required.

About You

• A strong background working as an Office Manager, preferably in a similar-sized business.
• Strong organisational skills and attention to detail, with the ability to juggle multiple tasks and deadlines
• A deep understanding of Health and Safety regulations and application
• Comfortable using all applications within Google Suite.
• Experience managing office refits and capacity planning
• Excellent communication and influencing skills, with the ability to identify and understand business needs.
• A can-do attitude with a proven track record of creating a creative, collaborative and inspiring workplace environment with a knack for building connections and fostering teamwork.
• A dynamic and proactive approach and problem-solving ownership.

Our London Studio Location

At Trailmix, we've embraced a hybrid work model, balancing in-person collaboration and remote flexibility. Our team gathers at our vibrant studio in Kings X three days a week—Mondays, Thursdays, and Fridays—while enjoying the convenience of remote work for the remaining days. As Office Manager, you may be called in on non-office days as needed.

Our Benefits

• Investing in Your Growth: Unleash your potential with our generous development budget. After completing your three-month probation, all team members receive a £1,000 allowance to fuel their professional growth each year.
• Fueling Your Day: Our kitchens are fully stocked with delicious treats and drinks, and we provide breakfast and lunch supplies to keep you energised throughout the day.
• Building Connections: Join us every Friday for a team lunch courtesy of Just Eat - a chance to connect and recharge for the week ahead..
• Planning for Your Future: Take control of your financial future with our contributory pension scheme. Plus, enjoy the added benefit of tax-free contributions.
• Unlocking Ownership: As a valued team member, you'll have the opportunity to own a stake in our success through tax-advantaged stock options.
• Caring for Your Well-being: Your health is our priority. Enjoy peace of mind with our fully comprehensive private medical care, with premiums paid by Trailmix. Plus, access mental health support 24/7 with the Spill Mental Health App.
• Time to Recharge: Our generous holiday allowance allows you to take a well-deserved break. You'll enjoy 28 days of annual leave, including three company holiday days around Christmas.
• Trailbreak: We close the office for one week each year to give the whole team time off to recharge and reset.
• Surprise and Delight: Feel appreciated and valued with various company gifts throughout the year.
• Celebrations: Join us for various socials and events throughout the year, from team outings to themed parties.
• Setting You Up for Success: Receive a £250 work-from-home budget to ensure you have the proper home setup to perform at your best.

Our Inclusive Culture

Trailmix was founded to make a positive impact on our players, our community, and our colleagues. We are committed to creating an inclusive culture, and our priority is fostering an environment where people can flourish. We think it’s vital that players see themselves represented in games, and Love & Pies, we showcase the beautiful diversity of life. Love & Pies represents the people we are and the people we love, and we’re always looking to add more people who want to design games for everyone.