Principal Project Manager - Professional Services - Mexico

Description

We are seeking a talented and customer-focused Principal Project Manager to expand our Professional Services business in the region. This role requires a proactive, results-driven individual with a strong interest in deep observability and security. The ideal candidate will thrive in a dynamic environment, working closely with customers to achieve meaningful outcomes while building trust through technical excellence.  

What You’ll Do: 

• Oversee all aspects of service delivery, including scoping, proposal generation, delivery, and final deliverables. 
• Manage engagements to ensure clients’ needs are met professionally and efficiently. 
• Collaborate with trusted partners to support seamless service delivery. 
• Deliver advisory services that educate clients on visibility and security, solving complex business and security challenges. 
• Build and enhance business processes and methodologies. 
• Grow the business by engaging with customers, partners, and internal teams. 
• Build customer and alliance relationships, positioning Gigamon as a trusted partner. 
• Lead and manage a team of Professional Services Engineers.
  

• Bachelor’s degree in a technical discipline or equivalent work experience. 
• 10+ years of experience in network visibility, information security, cybersecurity, incident response, or enterprise risk management. 
• 6+ years of experience managing matrix and/or indirect project staff. 
• Extensive knowledge in network visibility, cybersecurity operations, emerging security technologies, and evolving threat trends. 
• Proven experience managing large-scale projects related to information security, technology risk management, cybersecurity, or cyber-risk management. 
• Experience in incident response or threat hunting.
• Demonstrated ability to produce precise, concise, and accurate technical deliverables and business communications. 
• Proven track record of working with global, virtual teams and collaborating with a broad range of roles. 
• Ability to manage high-pressure situations with various stakeholders and executives. 
• Strong understanding of security risks and the ability to implement appropriate security controls.  
• Project Management accreditation (PMP, PgMP) or equivalent preferred.
• Any IT Security or Networking certification is a plus.
• Excellent English communication skills, both verbal and written. 
• Ability to speak Portuguese is a plus.

Who You Are: 

• A driven, customer-focused leader with a can-do attitude and a passion for achieving meaningful outcomes. 
• Able to quickly learn, adapt, and thrive in a fast-paced and rapidly changing environment. 
• An effective communicator who can build trust and establish Gigamon as a trusted partner. 
• Highly organized with the ability to manage multiple projects simultaneously while maintaining attention to detail. 
• A team-oriented individual with strong interpersonal skills and the ability to work across diverse teams and stakeholders.