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Principal Project Manager - Professional Services - Mexico

Mexico City, Mexico (On-site)

Principal Project Manager - Professional Services - Mexico

1 Month ago • 10-16 Years • Cyber Security

About the job

Summary

Gigamon seeks a Principal Project Manager to expand its Professional Services business in Mexico. This role involves overseeing all aspects of service delivery, managing engagements to meet client needs, collaborating with partners, delivering advisory services, building and enhancing business processes, growing the business, and managing a team of Professional Services Engineers. The ideal candidate will have strong network visibility, information security, and project management expertise, as well as excellent communication and leadership skills.

3 skills required for this role

Test your skills to join the top 1% applicants for this job

incident-response

risk-management

networking

Must have:

10+ years of experience in network visibility, information security, or cybersecurity
6+ years of experience managing project staff
Extensive knowledge in network visibility, cybersecurity operations, and emerging security technologies
Proven experience managing large-scale projects related to information security
Experience in incident response or threat hunting
Demonstrated ability to produce technical deliverables and business communications
Proven track record of working with global, virtual teams
Ability to manage high-pressure situations with various stakeholders
Strong understanding of security risks
Project Management accreditation (PMP, PgMP) preferred
Excellent English communication skills

Good to have:

IT Security or Networking certification
Ability to speak Portuguese

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Description

At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.

We are seeking a talented and customer-focused Principal Project Manager to expand our Professional Services business in the region. This role requires a proactive, results-driven individual with a strong interest in deep observability and security. The ideal candidate will thrive in a dynamic environment, working closely with customers to achieve meaningful outcomes while building trust through technical excellence.

What You’ll Do:

Oversee all aspects of service delivery, including scoping, proposal generation, delivery, and final deliverables.
Manage engagements to ensure clients’ needs are met professionally and efficiently.
Collaborate with trusted partners to support seamless service delivery.
Deliver advisory services that educate clients on visibility and security, solving complex business and security challenges.
Build and enhance business processes and methodologies.
Grow the business by engaging with customers, partners, and internal teams.
Build customer and alliance relationships, positioning Gigamon as a trusted partner.
Lead and manage a team of Professional Services Engineers.

What You’ve Done:

Bachelor’s degree in a technical discipline or equivalent work experience.
10+ years of experience in network visibility, information security, cybersecurity, incident response, or enterprise risk management.
6+ years of experience managing matrix and/or indirect project staff.
Extensive knowledge in network visibility, cybersecurity operations, emerging security technologies, and evolving threat trends.
Proven experience managing large-scale projects related to information security, technology risk management, cybersecurity, or cyber-risk management.
Experience in incident response or threat hunting.
Demonstrated ability to produce precise, concise, and accurate technical deliverables and business communications.
Proven track record of working with global, virtual teams and collaborating with a broad range of roles.
Ability to manage high-pressure situations with various stakeholders and executives.
Strong understanding of security risks and the ability to implement appropriate security controls.
Project Management accreditation (PMP, PgMP) or equivalent preferred.
Any IT Security or Networking certification is a plus.
Excellent English communication skills, both verbal and written.
Ability to speak Portuguese is a plus.

Who You Are:

A driven, customer-focused leader with a can-do attitude and a passion for achieving meaningful outcomes.
Able to quickly learn, adapt, and thrive in a fast-paced and rapidly changing environment.
An effective communicator who can build trust and establish Gigamon as a trusted partner.
Highly organized with the ability to manage multiple projects simultaneously while maintaining attention to detail.
A team-oriented individual with strong interpersonal skills and the ability to work across diverse teams and stakeholders.

We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.

Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.

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