Project Manager

1 Hour ago • 4 Years +

Job Summary

Job Description

The Digital Project Manager on the Critical Mass team collaborates with the client to create applications for high-traffic websites. This role involves managing branding, design, and user experience across digital touchpoints, ensuring consistency and engaging experiences. The Project Manager will partner with creative, development, and QA teams to deliver product launches in a fast-paced environment. The ideal candidate has marketing agency experience and is adaptable. This is a contract role until the end of November 2025.
Must have:
  • Self-starter, self-motivated, and self-sufficient.
  • Excellent attention to detail.
  • Excellent written and verbal communication skills.
  • Adaptable to rapid change and ambiguity.
  • Skilled at managing complex programs.
  • Capable of organizing information and summarizing it.
  • Proficient with web and app technologies.
  • Comfortable working under tight deadlines.
  • 4+ years in a digital marketing agency.
  • Proficiency with office productivity tools.
  • Experience with collaboration and issue tracking tools.
  • Strong understanding of project management principles.
  • Experience managing teams and client conversations.
Good to have:
  • Familiarity with e-commerce is a plus.

Job Details

The Digital Project Manager on the Critical Mass team collaborates closely with our client to create applications which drive one of the world’s most trafficked websites- Think big design marketing and experience. We help our client connect with consumers globally through mobile, digital, and in-store experiences. This team ensures that branding and human-centered design are consistent across all digital touchpoints, maintaining engaging and on-brand experiences. You will partner with creative, development, QA and partner teams to deliver product launches in a fast paced environment with tenacity and precision. Candidates must have a proven track record of digital innovation and multi-channel delivery. This role requires close collaboration with internal teams and key collaborators. The ideal candidate has marketing agency experience, is adaptable, detail-oriented, and capable of strategic planning. 

 ** This is a contract role until the end of November 2025


You Are: 

  • A self-starter who is self-motivated and self-sufficient
  • Dedicated to excellence with exceptional attention to detail
  • An excellent communicator, both written and verbal, with strong interpersonal and presentation skills
  • Adaptable and able to handle rapid change and ambiguity
  • Skilled at managing complex programs in fast-paced and dynamic environments
  • Capable of quickly organizing information and summarizing it succinctly
  • Proficient with end-to-end web and app technologies
  • Comfortable working under tight deadlines 

You Have: 

  • 4+ years of experience in a digital marketing agency managing various digital projects; site builds, e-commerce, UX/UI, websites, microsites, landing pages and maintenance
  • Proficiency with office productivity tools such as Keynote, Pages, Numbers and/or Excel, Word, MS Project, Visio, and PowerPoint
  • Experience with collaboration and issue tracking tools like Box, JIRA, and Confluence
  • Strong understanding of project management principles, methods, and techniques, including scope, schedule, budget, resource management, reporting, change management, project roadmap development, and revenue forecasting
  • Experience managing teams and client conversations regarding scope, schedule, budget, roadmaps, objectives, and strategies
  • Familiarity with e-commerce is a plus 

 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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