Ratings Policy Strategist

1 Month ago • 5-9 Years • Editorial

Job Summary

Job Description

The Ratings Policy Strategist at Netflix will play a crucial role in ensuring the accurate and appropriate classification of Netflix's vast content catalog. This involves working closely with various teams, including Content, Product, and Public Policy, to develop, implement, and maintain global maturity ratings and advisories. Responsibilities include auditing titles for accuracy, consulting with content analysts, communicating ratings rationale, and developing clear guidelines. The role requires strong analytical, communication, and policy development skills, coupled with an understanding of global rating standards and cultural contexts. Success in this role will directly impact how Netflix members choose content for themselves and their families.
Must have:
  • 5+ years relevant experience (global Standards & Practices, Trust & Safety, etc.)
  • Experience in cross-functional global roles
  • Critical thinking, problem-solving skills
  • Knowledge of global ratings boards' standards
  • Excellent verbal and written communication
  • Policy proposal crafting experience
  • Proficiency in Google Suite and database tools
Good to have:
  • Knowledge of cultural context in APAC
  • Korean proficiency
  • Experience managing Korean content

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Netflix is releasing content at a pace and scale unlike any studio or broadcast channel in history: all around the world.

With so many different titles to choose from across such a range of tastes and cultural standards, our members need the information and context to be able to tell at a glance that what they’re watching is appropriate for their household.

We are looking for an experienced and passionate strategist for the Policy division of our Ratings and Partnerships team. The Ratings and Partnerships Team is a center of excellence for maturity ratings and advisories, working closely with Product, Content, and Public Policy teams at Netflix to empower members with trustworthy ratings guidance to make informed viewing choices for themselves and their families.

In this role, you will have the opportunity to help rate and classify Netflix’s rapidly growing catalog of content. It will require an understanding of global rating requirements, critical thinking and thorough analysis, policy development, operational aptitude to enforce those policies, clear written and verbal communication, and a deep understanding of film and television series. The work you do in this role will directly affect how our members decide what to watch.

Within the Product Metadata and Ratings team, you will serve as a trusted consultant to Content, working with our metadata, innovation, and classification teams to provide accurate global maturity ratings and advisories for our titles. You will collaborate with Public Policy to ensure that ratings and advisories are locally relevant. In the broader Product organization, you will partner with Globalization, Product Creative Studio, Operations, Consumer Insights, and Engineering to execute our overall maturity ratings strategy.

Key Responsibilities

  • Provide maturity ratings and advisory guidance to Content teams throughout the development of a title - from script to post-launch

  • Audit titles for accurate maturity ratings, content advisories, and local sensitivities

  • Consult with Content Analysts on the factors that impact a title’s rating

  • Communicate ratings information and rationale to Content teams, local Product Metadata and Ratings leads, and Public Policy

  • Develop, maintain, and explain ratings guidelines

  • Advise on the appropriateness of trailers, imagery, and other supplemental materials appearing on-platform

Qualifications

  • 5+ years in relevant fields such as global Standards & Practices, Trust & Safety, Content Moderation, Content Strategy, and Policy/Legal Operations

  • 4+ years experience in highly cross-functional global roles gaining buy-in, alignment, and context from a variety of stakeholders

  • Critical thinking, creative problem-solving skills 

  • Experience analyzing, adapting, and adopting government regulations

  • Knowledge of, and adherence to, global ratings boards’ standards and requirements

  • Strong judgment and decisiveness when dealing with timely, deadline-driven, content-related issues and concerns

  • Excellent verbal and written communication; able to explain complex ideas to stakeholders

  • Experience with algorithm-assisted and vendor-supported workflow

  • Experience crafting policy proposals that require research, data support, rationale, and cross-functional feedback

  • Proficiency in the Google Suite, AirTable, or other database/ reporting/ tracking tool

  • Knowledge of cultural context throughout APAC

  • Proficiency in Korean is a plus

  • Experience managing Korean content is a plus

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

포용성은 넷플릭스의 핵심 가치 중 하나이며, 저희는 모든 지원자에게 의미 있는 면접 경험을 제공하기 위해 노력하고 있습니다. 채용 절차 중 장애나 기타 사유로 지원이나 조정이 필요하신 경우, 귀하의 채용 담당자에게 요청해 주시기 바랍니다.

저희는 고용주로서 균등한 기회를 제공하고 다양성을 존중하며.  저희는 다양성과 포용성에 대해 진지하고 신중하게 받아들이며, 인종, 민족, 종교, 피부색, 출생지, 생물학적 성별, 성별 정체성 및 표현, 성적 지향, 나이, 결혼 여부, 군 복무 또는 장애 여부 등을 이유로 차별하지 않습니다

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