Technical Business Analyst

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a Technical Business Analyst, you’ll work at the intersection of business strategy and technology, helping solve complex problems, optimize performance, and drive value across the organization. In this role, you will be focused on diagnosing process inefficiencies, designing scalable technical solutions, and leveraging low-code/no-code platforms and AI-driven tools to build innovative applications. Collaborating with and empowering internal teams, you’ll ensure that technology—including artificial intelligence—is seamlessly embedded into our operational strategy, fostering a culture of continuous innovation and efficiency.

What you’ll do as a Technical Business Analyst

• Assess and diagnose multifaceted business challenges, translating them into scalable, AI-enabled technology solutions.

• Leverage low-code/no-code tools and AI platforms to design and implement efficient process improvements and build custom applications that drive results.

• Facilitate the development and support of Citizen Developers, empowering non-technical employees to create and enhance applications using both low-code tools and AI capabilities.

• Use data-driven insights, employing Six Sigma methodologies, to identify process inefficiencies and design actionable solutions.

• Utilize data warehouse technologies such as Snowflake and SQL to analyze data flows, build scalable data architectures, and drive insights for business decisions.

• Explore and implement AI/ML models to enhance automation, optimize workflows, and improve decision-making processes.

• Develop technical prototypes, proof-of-concepts, and detailed process diagrams to validate solutions before full implementation.

• Drive major process transformation projects, focusing on scalable, sustainable improvements that leverage emerging technologies—including AI—within a cross-functional team.

• Stay current on emerging technologies and best practices, especially in AI and automation, to continuously enhance both operational efficiency and technological innovation.
   

What you’ll bring

• Bachelor’s degree in business management, Information Systems, Engineering, or a related field.

• At least 7 years of experience in technical consulting, process optimization, or business technology roles, with a strong focus on driving process improvement initiatives.

• Proven ability to apply Six Sigma methodologies, including diagnosing issues and developing solutions via data and process analysis.

• Expertise in low-code/no-code development platforms and data warehouse technologies, particularly SQL, Snowflake, Sigma, Zapier, Airtable, Appian, and Microsoft Power Automate.

• Demonstrated experience applying AI tools and technologies (e.g., generative AI, machine learning models, AI-powered automation) in a business or operational context.

• Strong analytical and critical thinking skills, with the ability to identify root causes of complex problems and devise effective, tech-driven solutions.

• Excellent communication skills, capable of articulating technical concepts to business stakeholders and presenting findings in a clear, concise manner.

• Experience collaborating with cross-functional teams and influencing change at various levels within an organization.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 115,900.00 USD - 144,900.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.