RevOps Lead

About Us

Tavus is a research lab pioneering human computing. We’re building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today’s systems. Our real-time human simulation models let machines see, hear, respond, and even look real—enabling meaningful, face-to-face conversations. AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.

Imagine a therapist anyone can afford. A personal trainer that adapts to your schedule. A fleet of medical assistants that can give every patient the attention they need. With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.

We’re a Series A company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.

Be part of shaping a future where humans and machines truly understand each other.

The Role

We're looking for a RevOps Lead to design and manage the systems, data, and automation that power both.

You’ll report into Growth and work across Sales, Marketing, and Customer Success. Your job is to build a clean, scalable GTM foundation — connecting product usage data to sales actions, streamlining funnel handoffs, and reducing manual ops across the board.

This is a rare opportunity to own RevOps from the ground up and grow into a Head of RevOps role as Tavus scales.

What You’ll Own

CRM & GTM Tooling

• Administer and evolve Salesforce, ensuring clean architecture, automation, and reliable attribution
• Build and maintain our full GTM stack that is a competitive advantage: HubSpot, Apollo, Koala, Clay, Clearbit, Segment, and more
• Connect product usage signals to sales workflows — turning free users into PQLs and PQLs into pipeline
• Streamline routing, lead-to-account matching, and handoffs across inbound, outbound, and expansion motions

Data & Reporting

• Build dashboards for GTM performance: from signup to closed-won to expansion
• Maintain data integrity across systems for accurate forecasting, attribution, and executive reporting
• Define and track lifecycle journeys (free → PQL → AE → CSM)
• Provide operational support for GTM experiments — pricing, packaging, onboarding, lifecycle nudges

Process & Funnel Optimization

• Optimize both self-serve and sales-led funnels — improve conversion rates and reduce rep busywork
• Automate pipeline hygiene, lead scoring, enrichment, and follow-up cadences
• Partner with Growth on scaling pricing workflows, CPQ systems, and speed-to-lead processes
• Refine inbound demo request flows and outbound prospecting triggers

Cross-Functional Collaboration

• Work across Sales, Marketing, Customer Success, and Product to align systems and insights
• Partner with Finance on revenue reporting, ARR tracking, and quote-to-cash workflows
• Document and train GTM teams on best practices, tooling, and process
• Ensure the RevOps foundation can scale with both usage-based growth and sales-led expansion

What You Bring

• 3–5+ years experience in Revenue, Sales, or GTM Ops at a B2B SaaS company — ideally with both PLG + Sales motion exposure
• Admin-level Salesforce experience (strong config and automation skills required)
• Proven success managing a modern GTM stack (HubSpot, Apollo/Outreach, Koala/6sense, Clearbit, Clay, Segment, etc.)
• Data-driven mindset — fluent in funnel metrics, dashboards, and lifecycle tracking
• Bias for automation — constantly looking to reduce manual effort and increase throughput
• Bonus: SQL, Zapier, n8n, or workflow orchestration experience
• Bonus: Experience supporting usage-based pricing or sales-assist models

Why Join Tavus?

• Own and scale RevOps at one of the most exciting AI startups in market
• Architect a GTM engine that supports both product velocity and sales scale
• Work across Growth, Sales, Marketing, and CS — but with clear ownership
• Grow into a Head/VP of RevOps track as we scale
• Help us turn user signals into revenue machines

Benefits & Culture

When you join Tavus, you’re joining a diverse and supportive team. Our work is driven by our people, and our success is shared by all. This position has a flexible work schedule, unlimited PTO, competitive healthcare, and gear stipends, as well as plenty of fun. At the end of the day, we want Tavus to be a place for you to learn, directly drive impact, and work with a team you love.

To learn more about our team culture and benefits, check out our hiring page.

Tavus is growing fast, and we’d like you to grow with us. If you’re excited to get your hands dirty and help make machines more human, drop your resume and we’ll be in touch.

We are not looking for cultural fits, we are looking for culture creators. Diversity is what drives our success – it’s at the core of how we hire, communicate, and work. We are inclusive to all and combine our diverse backgrounds, skill sets, and perspectives to build the best experiences for our clients.