Sales Operations Coordinator

2 Months ago • All levels • $70,000 PA - $85,000 PA

Job Summary

Job Description

The Sales Operations Coordinator plays a key role in optimizing the sales process and supporting the sales team with administrative and analytical tasks, including bridging the gap between marketing campaigns and sales efforts. Responsibilities include coordinating leads, maintaining CRM systems, preparing sales reports, entering sales orders, managing sales documentation, supporting marketing campaigns, managing logistics of promotional materials, assisting in planning trade shows, monitoring inventory, and providing post-sale support. They also ensure compliance with company policies and industry regulations. The ideal candidate will be organized, possess strong communication skills, and be proficient in CRM software.

Must have:

Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Proficiency in CRM software (e.g., Salesforce, HubSpot, NetSuite).
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Attention to detail and accuracy.
Bachelor's degree or equivalent experience.

Good to have:

Experience in sales or customer service is a plus.

Perks:

Competitive Compensation
Flex PTO plus 11 federal holidays and 4 dedicated wellbeing days
Gym Access via ARE
401K via ADP
Life Insurance
Medical with Blue Shield California
Dental with Delta Dental
Perks at Work: Enjoy exclusive discounts
VSP Vision: Benefit from our eye care program

7 skills required

7 skills required for this role

Add these skills to join the top 1% applicants for this job

salesforce

communication

innovation

timeline-management

organisational-skills

performance-analysis

team-management

Job Details

At ONI, we are driven by a profound mission: to propel scientific discovery and combat diseases by granting everyone the ability to visualize, comprehend, and share the intricate microscopic details of life. Our revolutionary Nanoimager stands at the forefront of advancing cellular studies on a molecular level, making substantial contributions to the evolution of scientific knowledge.

We dedicate ourselves to broadening the realms of human potential, and we are actively seeking an enthusiastic and devoted Sales Operations Coordinator to join our pioneering team located in San Diego. We believe in the power of relentless curiosity and the pursuit of excellence, and we invite you to join us in shaping the future of scientific exploration and healthcare breakthroughs.

A Sales Operations Coordinator at ONI plays a key role in optimizing the sales process, improving efficiency, and supporting the sales team with administrative and analytical tasks. in addition the successful candidate will play a vital role in bridging the gap between marketing campaigns, sales efforts, and logistics/operations execution.

Your Role at ONI:

Coordinate with the sales team to distribute and track leads.
Maintain CRM systems (e.g., Salesforce, HubSpot) to update lead status.
Prepare sales reports and track key performance metrics.
Enter sales orders into NetSuite
Bookkeeping of sales documentation, contracts, and agreements.
Support the execution of marketing campaigns by ensuring alignment with sales objectives.
Track campaign performance metrics and provide reports to both marketing and sales teams.
Organize and manage logistics of promotional materials, presentations, and sales collateral.
Assist in planning and coordinating trade shows, webinars, and product launches.
Monitor inventory levels of marketing materials and order supplies when necessary.
Collaborate with the logistics team to ensure timely and accurate processing of orders both external and internal.
Manage record keeping and logistics of instruments and consumables for demonstration needs.
Coordinate with shipping and warehouse teams to track deliveries and resolve any logistical issues.
Provide customers with shipping updates, estimated delivery times, and post-sale support.
Address and resolve any delivery-related customer concerns promptly.
Ensure compliance with company policies and industry regulations related to logistics and order fulfillment.

Essential skills and qualifications:

Strong organizational and time management skills.
Excellent communication and interpersonal skills
Proficiency in CRM software preferred (e.g., Salesforce, HubSpot, NetSuite).
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.
Attention to detail and accuracy.
Experience in sales or customer service is a plus.
Bachelor's degree or equivalent experience.

$70,000 - $85,000 a year

At ONI, we understand that a fulfilling career involves more than just challenging work - it's about enjoying a well-rounded experience. When you become a part of our team, you not only contribute to groundbreaking research but also enjoy a range of benefits designed to enhance your life both inside and outside the workplace.

As an equal opportunity employer, we prioritize fairness and respect, ensuring every team member thrives regardless of their background. But that's not all - our perks include:

Competitive Compensation We recognize and reward your talent. Enjoy a competitive salary that reflects your expertise and contributions, ensuring your hard work is recognized.

Flex PTO plus 11 federal holidays and 4 dedicated wellbeing days.

Gym Access via ARE: Sorrento Valley, Torrey Pines, and UTC

401K via ADP

Life Insurance

Medical with Blue Shield California

Dental with Delta Dental

Perks at Work: Enjoy exclusive discounts and deals through our perks at work program, adding value to your everyday life.

VSP Vision: Your vision matters. Benefit from our eye care program with VSP Vision

If you are driven by innovation, eager to make a significant impact in the realm of scientific and medical research, and possess the skills and passion we are looking for, we invite you to apply and be a part of our mission to improve our understanding of the details of life.